About Our Services

Information about appointments, eligibility, fees, confidentiality and consultations.


Scheduling an Appointment

Students who are interested in scheduling an appointment can call Counseling and Psychological Services at 850.474.2420 and select option 1, or visit the Center during our hours of operation. If you're interested in counseling at our Emerald Coast campus, inform us of this when you call to make the appointment.

Please note that we do not schedule, reschedule, cancel appointments, or communicate regarding counseling records via e-mail because e-mail is not confidential in the state of Florida. Please call us to schedule, cancel, or reschedule an appointment, or for other queries regarding counseling. 

While you are waiting for your appointment, we encourage you to check out our Self-Help Library tab. 

Eligibility

All students currently enrolled in classes at UWF are eligible for our services. Outreach services are available for students, faculty and staff. 

If you are a student who has taken a semester "off," the UWF Bridge to Good Health Program has been developed to allow you to continue utilizing Student Health Services (SHS) and Counseling and Psychological Services (CAPS).

Fees

Our services, consultations and outreach programs are offered free of charge. These services are covered by the UWF student health fee. However, the student will be responsible for the cost of any medications, laboratory tests, or other recommended medical tests as deemed necessary by the providers. Health insurance is not accepted or filed. 

Confidentiality

Information shared with a therapist or psychologist is legally and ethically considered confidential; neither your attendance nor treatment will be shared with anyone outside the Counseling Center without your written permission. The records maintained by our center are confidential and are not part of your academic records.

There are four areas in which Counseling and Psychological Services may be bound by ethics or law to disclose certain information regarding treatment:

  • If abuse of a minor, the elderly, or a vulnerable adult is suspected.
  • If a counselor is concerned that you are at risk of harming yourself or someone else.
  • If a judge or court orders any information from your records.
  • If the information is requested regarding your treatment under the Patriot Act.

Consultation

Counseling and Psychological Services is available for consultation with students, parents of students, campus organizations, faculty and administrators. To protect the confidentiality of all students that we serve, it is not possible for our center to inform those seeking consultation if the student of concern is already a client of the center.