Mediation is one of several alternative dispute resolution processes available to University of West Florida students, faculty and staff. It is a collaborative process that empowers disputing parties to create mutually satisfying solutions to disputes between them. The mediation process is facilitated by a trained mediator who works from a position of neutrality to assist disputing parties without making decisions, conducting investigations, giving legal advice or taking sides. Through the mediation process, individuals are encouraged to identify and present their needs, clarify underlying issues from their perspectives, collaboratively explore possible solutions, negotiate final resolutions or agreements and preserve valuable relationships.

The University of West Florida is an Equal Opportunity/Equal Access/Affirmative Action institution committed to equal employment opportunity and non-discrimination toward employees, applicants, and students with respect to race, color, religion, age, disability, gender (including gender identity), marital status, national origin, veteran status, and sexual orientation.

Please view a video provided by the US Department of Veterans Affairs that describes the mediation process

Why Choose Mediation?

• Mediation is an informal process. No written or formal complaint or grievance filing is required.
• It is a voluntary process. Participation is never required.
• Mediation does not cancel any formal grievance or complaint rights participants might have otherwise. However, identifying and complying with filing deadlines are participant responsibilities.
• Mediation offers an efficient, less acerbic and more cost effective alternative to formal grievance, complaint and litigation processes.
• The content of mediation sessions is confidential and remains private between the parties involved.
• Final agreements between the parties may be reduced to writing; however, no mediation files or records are created.
• Mediation is an empowering process. Unlike formal processes, no third party decisions are made. The parties involved determine acceptable outcomes or resolutions.

For more information, please call (850) 474-2694