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Certificate of Administrative Services

The Certificate in Administrative Services is compiled of a series of courses to represent a degree of knowledge and skills within a particular work area. By completing eight (8) of the series of courses within this series, a participant can earn a Certificate in Administrative Services. To earn a certificate, the eight (8) courses must be completed within a two (2) year period.

  • Active Shooter & Emergency Procedures
  • Banner User Training (Online via Confluence)
  • Budget Basics (Non-RSP) (Online via SCOOP)
  • Effective Communication at Work
  • Essential Campus Services - Business & Auxiliary Overview
  • How to Create a Facilities Work Request & Submit Key Request in UWF’s Jira System
  • Microsoft Office Training (Access, Excel, PowerPoint, Publisher, or Word) (Online via LinkedIn Learning)
  • P-Card Cardholder Training (Online via SCOOP)
  • Payroll at UWF
  • PageUp Position Management and Recruitment Series - Updating/Reclassifying Positions
  • PageUp Position Management and Recruitment Series - Waiver of Recruitment
  • Procurement 101 - Part 1
  • Staff Personnel Action Forms and Hiring Processes (Canvas)
  • Student Personnel Action Forms and Hiring Processes (Canvas)
  • Travel 101
  • UWF Postal Services Workshop

Upon completion of eight (8) courses for the Certificate in Administrative Services, employees must complete a Verification of Professional Development Completion Form and submit it to Human Resources to receive the certificate.

For more information on the Certificate in Administrative Services, please contact Human Resources at 850.474.2694.

Course Outline

Active Shooter & Emergency Procedures

Course Description: This course will inform you how to recognize an active shooter situation and the best methods of surviving the incident. You will also review UWF’s emergency evacuation procedures and notification systems currently in place.

Banner User Training: (Online via Confluence)

Course Description: This course provides new Banner INB forms users with the skills to navigate the Banner INB system. If you will only be using Self-Service Banner, you do not need to complete this course. This course can be accessed via Confluence. 

Budget Basics (Non-RAE) (Online via SCOOP)

Course Description: Learn the basics about UWF budgets. How the budget is established, transferred, and managed. We will be exploring the annual Operating Budget Book and Schedule C.

Effective Communication at Work

Course Description: This presentation reviews the different ways we communicate in the organization suggests how to be effective in communicating and interpreting others communication. It includes: face-to -face communication, meetings, written, electronic (email), and telephone (voicemail). It will cover the benefits and challenges for each type and offer practical do’s and don’ts to communicating at work.

Essential Campus Services - Business & Auxiliary Overview

Course Description: The workshop will be an Overview of Business & Auxiliary Services and will include a mixed Audio/Video PowerPoint presentation offering in-depth information about the operations within this department as well as associated areas. Operations include: Bookstore, Copy Services, Dining Services, Licensing, Nautilus Card, Parking & Transportation Services, Postal Services, Records Management, Student Printing and Vending Services. Associated areas include: Beverage Rights, Catering Exclusivity, Marketing, Name Badges and Official UWF Stationery Printing. Visits from operation managers and/or tours of operations may be included as availability and timing permits.

How to Create a Facilities Work Request & Submit Key Request in UWF’s Jira System

Course Description: You will be shown steps needed to go through to create/submit a Facilities Work Request and how to properly request keys to your area.

Microsoft Software Training (Access, Excel, PowerPoint, Publisher or Word) (Online via Hoonuit)

Course Description: Hoonuit (formerly known as Atomic Learning) is a video-based technology training tool accessible in MyUWF or through the online course list in the Professional Reservation Desk. Hoonuit offers UWF employees hundreds of hours of video trainings for technology, including Microsoft. In this orientation, you will learn how to access Hoonuit and get started with your choice of Microsoft trainings. You must complete at least one of the Microsoft training series in Word, Excel, Access, Publisher, or PowerPoint, to earn one credit towards the Certificate in Administration Services Program sponsored by Human Resources. In this orientation, you will also learn how to print your Microsoft Certificate of Completion and submit it to Human Resources.

P-Card Cardholder Training: (Online via SCOOP)

Course Description: This course provides new P-Card cardholders and P-Card Managers with a thorough understanding of the P-Card system. In addition to this course, P-Card Managers must complete Banner Basics training and P-Card Managers training. This course covers the following topics: P-Card overview, roles and responsibilities, procedures, commodity codes, and P-Card reports. This is an online course that participants may take at their own pace.

PageUp Position Management and Recruitment Series - Updating/Reclassifying Positions

Course Description: In this class, we will review how to update or reclassify line staff positions. If you have a position to update or reclassify, please bring it with you for assistance. 

PageUp Position Management and Recruitment Series - Waiver of Recruitment

Course Description: We will review the waiver of the recruitment process for Line Staff, OPS, and Faculty positions. Please bring any pending waiver requests that you may have to class for assistance. 

Payroll at UWF

Course Description: In this session you will review the payroll process as related to the payroll timeline, payroll calendar and online payroll forms, Electronic W-2’s, direct deposit procedures, and payroll reports available on information navigator. Helpful hints in processing payroll will also be discussed.

Procurement Basics Training 101 Session I and II

Course Description: This training will include P-Card, Vendor Registration, Requisitions and Purchase Orders and Solicitations.

Staff Personnel Action Forms and Hiring Processes (Canvas)

Course Description: This class will provide an overview of the Staff Personnel Action Form and hiring processes for University Work Force and OPS Staff employees. You will walk away with comprehensive knowledge of how to notify HR of an upcoming new hire and how to process a Personnel Action Form through to Human Resources.

Student Personnel Action Forms and Hiring Processes (Canvas)

Course Description: This class will provide an overview of the Student Personnel Action Form and hiring processes for OPS Student employees. You will walk away with comprehensive knowledge of the requirements for a student to be employed at UWF, how to notify HR of an upcoming new hire, and how to process a Student Personnel Action Form through to Human Resources.

Travel 101

Course Description: This workshop will guide participants through steps on how to properly initiate a TAR (Travel Authorization Request) and submit a TER (Travel Expense Report). We will also be discussing the recent changes to our online travel manual and go over the new forms that travelers will now need to complete. We will discuss meals, mileage, motels, registrations, rental cars, and International/ Foreign Travel. If you handle documents for your department we encourage you to bring your questions to this session.

UWF Postal Services Workshop

Course Description: Learn everything you need to know about mail and how to use it effectively. Find out how to address your mail for success and how you can use UWF Postal Services to help save your department time and money with automated address printing and verification service. Learn about UWF Post Office operations, the Campus Mail System, Student Mail, the UWF Courier Service, and U.S. Postal Service rules. Participate in a “Field Trip” to see mail processing services in action.