Gmail does not support attachments over 20 MB. This limit applies to a single file over 20 MB and also to smaller attachments on the same message whose total size exceeds 20 MB. If you wish to keep attachments that exceed this limit, you must save them to another location.
Folders with slashes cannot be moved to Gmail. Follow the steps below to remove slashes from your folder names.
The Gmail web interface uses labels instead of folders. Unlike folders which can contain many levels of sub-folders, labels are all at the same level. Information Technology Services will copy the Inbox, Inbox sub-folders, Deleted Items, and any other mail folders that you created within the Mailbox. (The "Mailbox" is the folder at the top with your name on it.) For the best results, we recommend that you move all of these folders to the same level - directly under your Mailbox - before your mail is moved to Gmail. Choosing to eliminate sub-folders is a personal preference, but in most cases taking this step will simplify your transition from multi-leveled folders to single-level Gmail labels.
If you do not take this step, your Gmail folder hierarchy will be automatically structured as a single level by combining the folder names into a single label. In the example shown below ("projects" folder containing two sub-folders called "inventory" and "staff meeting"), Gmail would create three labels called "projects," "projects/inventory," and "projects/staff meeting." Messages in the "inventory" folder would be labeled "projects/inventory" in Gmail, while messages up one level in the "projects" folder would simply be labeled "projects" in Gmail.
IMPORTANT if you will be managing your email in Outlook: You can skip this step if you will primarily be accessing your personal UWF email account via a new Outlook profile set up by ITS or your Local Support Provider. Your folder structure will remain intact in Outlook; it will only appear as a single level when you view the email account in Gmail.