Appeals and Grievance Processes

Student Grievance Process Policy

The Student Grievance Process provides students the opportunity to bring complaints to the attention of the University. The Student Grievance Process may only be used to grieve a University action or decision when there is no appeal process associated with that particular University action or decision.

Full University Policy: SA-27.02-02/17 Student Grievance Process 

Photo of Dr. Vannee Cao-Nguyen
Dr. Vannee Cao-Nguyen

UWF Student Ombudsperson

The ombudsperson serves as an alternate resource for all students to complement other existing channels of communication and conflict resolution. The role of the ombudsperson is to serve as a resource and designated neutral party for those who may have a University-related concern or grievance. Such problems may be related to grades, difference of opinion with instructors, interpretation of University policies or other administrative issues. Students seeking guidance or assistance related to their University experience, both academic and nonacademic, should contact the UWF student ombudsperson.

Current UWF Student Ombudsperson

Dr. Vannee Cao-Nguyen
850.474.2387
vcao@uwf.edu

University Complaints to External Agencies

Students should refer to the process and form(s) provided by the University‚Äôs accreditor (the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)) at their website if they have a complaint.

Students should refer to the process and form(s) provided by the state entity responsible for overall governance of the Student University System (Florida Board of Governors) at their website if they have a complaint.