Appeals and Student Grievance Processes
Student Grievances Policy
The Student Grievances Policy provides students the opportunity to bring complaints to the attention of the University. The Student Grievances Policy may only be used to grieve a University action or decision when there is no appeal policies associated with that particular University action or decision.
To read the full Student Grievances (SA-27.03-03/25), visit the Board of Trustees Policies page .
UWF Student Ombuds
The ombuds serves as an alternate resource for all students to complement other existing channels of communication and conflict resolution. The role of the ombudsperson is to serve as a resource and designated neutral party for those who may have a University-related concern or grievance. Such problems may be related to grades, differences of opinion with instructors, interpretation of University policies or other administrative issues. Students seeking guidance or assistance related to their University experience, both academic and non-academic, should contact the UWF student ombuds.
Current UWF Student Ombuds
-
Aurora Osborn
Senior Director, Office of Campus Culture and Access, Student Ombuds
University Complaints to External Agencies
Students should refer to the process and form(s) provided by the University’s accreditor (the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)) on their website if they have a complaint.
- SACSCOC Complaint Policy and Form
- SACSCOC Contact Number: 404.679.4500
Students should refer to the process and form(s) provided by the state entity responsible for overall governance of the Student University System (Florida Board of Governors) on their website if they have a complaint.
- Florida Board of Governors Complaint Form/Procedures
- Florida Board of Governors Contact Number: 850.245.0466
- US Dept. of Education Office for Civil Rights