From Intern to Crime Intelligence Analyst at the Florida Department of Law Enforcement

October 14, 2025 | By River Fundock, Student Intern, Department of Communication | Edited by Karen Tibbals, CASSH Communications Coordinator

Heidi Hinson, a 2024 graduate of the University of West Florida College of Arts, Social Sciences, and Humanities (CASSH),  credits her success in law enforcement to the solid foundation provided by the Department of Criminology, Criminal Justice, and Legal Studies and the valuable experiences gained through the department’s internship program. Hinson now works as a Crime Intelligence Analyst at the Northwest Florida Fusion Center (NWFFC), a role she secured directly after graduating, leveraging the connections and skills she developed during her time at UWF.

Hinson’s journey began with a passion for criminal justice, inspired by her parents’ careers in law enforcement. She credits them with shaping her work ethic and dedication, which continue to guide her professional growth. She also mentions that her professors were instrumental in guiding her through the program, offering not only knowledge but also personal connections that continue to support her career today.

The internship route helped place me into my current job that I started upon graduation. My professors genuinely cared about me as a person, and the connections I made with them have left me with a valuable resource in my career field. - Heidi Hinson, Crime Intelligence Analyst

A standout professor for Hinson was Dr. Chrystina Hoffman, Assistant Professor, Department of Criminology, Criminal Justice, and Legal Studies, whose patience and understanding were pivotal in Hinson's academic and personal growth. Dr. Hoffman’s ability to support Hinson during difficult times outside of the classroom made a significant impact. “Dr. Hoffman cared about the factors outside of the classroom that affect many students, not just myself,” Hinson reflects. Dr. Hoffman, in turn, remembers Hinson as a dedicated and engaged student, noting her upbeat personality and willingness to seek help when needed.

Heidi was a student I always looked forward to seeing in class. She actively participated in discussions and asked insightful questions. Her ability to ask for help when needed was key to her success. - Dr. Chrystina Hoffman, Assistant Professor

Hinson also credits Dr. Niebuhr, Dr. Crow, and Dr. Goulette from the department for their guidance. Dr. Niebuhr’s Victimology class, in particular, had a lasting impact on her understanding of the complexities of victims' experiences. “The class showed me that no victim is the same, and that healing is individualized,” Hinson explains. This lesson continues to inform her work as a Crime Intelligence Analyst, where she applies her understanding of victimization in her daily tasks.

The internship program offered by the UWF Department of Criminology, Criminal Justice, and Legal Studies played a crucial role in Hinson securing her current position. Her internship with the Florida Department of Law Enforcement provided her with the opportunity to showcase her skills, work ethic, and knowledge, which ultimately led to a job offer upon graduation. Hinson’s work at the NWFFC involves analyzing crime trends and assisting local agencies across a large region, covering the Florida/Alabama state line and the Jackson/Gadsden county line. She monitors statewide trends, particularly those affecting I-10 and nearby military bases, and evaluates how these trends may impact the local area. “While there is no average day in law enforcement, assisting local agencies can involve monitoring crime trends or B.O.L.Os and ensuring local agencies are aware of them,” Hinson says. “We also work on intelligence bulletins about emerging drugs or crime methods that may spread to our region.”

Hinson’s advice to students pursuing a degree in criminal justice is to trust both their professors and their instincts. “Lean into your peers and professors for advice and career field opportunities. Look for chances to step outside of your comfort zone for personal growth. It will shape you into a more well-rounded individual and potential employee,” she advises. 

Learn more about exciting careers available to graduates of Criminology, Criminal Justice, and Legal Studies programs at the University of West Florida here.