Report a Grievance
UWF is committed to providing all students the opportunity to share concerns and complaints with the University community in order to assist in reaching resolutions that are fair and equitable. The Center for Academic Success, which oversees the office of First Year Advising, takes student complaints and grievances seriously and has processes in place to ensure that complaints are addressed appropriately and in a timely manner.
Conflicts or Concerns with the Office of First Year Advising
The first step for resolving most conflicts is at the local level, between the parties involved. To initiate this process, please reach out to the Director of First Year Advising to express your concern or describe your conflict. State specifically—verbally or in writing—what the concern is, who it was with, and what action is being requested to address the concern you had with your experience in First Year Advising.
If your concern is with the Director of First Year Advising, or if, after working with the Director, you do not feel the issue has been resolved, please reach out to the Executive Director of the Center for Academic Success for further review and consideration. Decisions made by the Executive Director related to the Center for Academic Success processes and services are considered final.
Other Conflicts or Concerns Not Related to this Office
If a student has a concern, complaint, or appeal that is not related to the Office of First Year Advising, they should follow the University processes outlined on the University of West Florida Student Complaint Processes webpage.
