I want to change my Meal Plan. What do I do?
Contact the Nautilus Card office at (850) 474-3325 to change your Meal Plan. All students are allowed to make changes to their meal plans through the first two weeks after the start of classes or after they purchase the plan, whichever is later.
What is the Annual I.D. Fee?
Each student registering for on-campus classes will be assessed an Annual I.D. fee of $10. Students will be charged the fee the first semester they are registered for on-campus classes and it will recur annually thereafter each fall semester. The fee does not entitle the student to a new card each year. The fee covers the cost of ongoing services provided by the Nautilus Card program and maintenance of equipment.
Where can I make deposits?
Deposits may be made at the Cashier’s Office in Building 20E, online through myUWF, or at one of the Automatic Deposit Machines (ADM’s) located in the Commons-Building 22, Building 86, HLS Facility-Building 72, Computer Center-Building 79, and the Library-Building 32.
Can I check my Nautilus Card account balances online?
Yes, your account information can be viewed online.
Log in to myUWF (my.uwf.edu). In the search field, enter Nautilus Card. Select "Nautilus Card Balance and Swipe History". This will allow you to view your card balances, card swipe history (both financial and access) and meal plan information. This method is valid for both students and employees.
May cash be withdrawn from a Nautilus Card account?
Once funds have been placed into your account, they may be withdrawn only by making purchases. You may not withdraw cash. If you have money in your Nautilus Card account at the end of the term, it will be carried over into the next term’s balance.
What should I do if I lose my card?
If your card is lost or stolen, please contact the Nautilus Card office immediately. Office hours are Monday through Friday, 8:00am - 5:00pm. Card invalidation will be immediate. After regular business hours, please contact the University Police at (850) 474-2415.
The University of West Florida is not responsible for cash balances of lost cards. The charge for a replacement card is $15.00.
I am graduating and have money left on my card. Can I get a refund?
Yes. You may request, in writing, a refund of any balance remaining in your Nautilus Card declining balance accounts within six months after separation from the University. Any unclaimed balance after this time will be forfeited.
I have more questions; whom do I call?
Call the Nautilus Card office at (850) 474-3324.