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Welcome to the Help Desk!
The Information Technology Services (ITS) Help Desk provides all UWF students, faculty, and staff with professional technical assistance for supported software, hardware, and services. This is accomplished by providing an efficient support center that acts as a single point of contact for UWF information technology.
Google Apps for Faculty & Staff
On Friday at 6:00 PM, faculty and staff will officially begin using UWF Google Apps (gmail.uwf.edu). At that time the calendar copy will begin and faculty and staff will start receiving new messages in UWF Gmail. Remember that this weekend UWF is on a calendar holiday - faculty and staff can view your calendar over the weekend, but should not make changes to the calendar until Monday. The "Go" checklist of tasks is now posted at uwf.edu/helpdesk/google. Review the checklist now, but do not complete these final tasks until after 6:00 PM on Friday.
UWF Student Email Now in Google Apps
On August 13, UWF student email moved from ArgoMail to UWF Gmail. Students now receive email in their UWF Google Apps accounts at http://gmail.students.uwf.edu. Student email addresses, usernames, and passwords have not changed. UWF Information Technology Services (ITS) copied all student email messages from ArgoMail into UWF Gmail. If you have not received all of your mail, contact the ITS Help Desk. Only email can be copied to Google - the following items cannot be copied: Calendar, Contacts, Tasks, Journal items, Email messages exceeding 20 MB, Email rules, Email folders with slashes in the folder name. Students who use any of these features and wish to retain their information, should follow the student checklist at http://uwf.edu/helpdesk/google.
ArgoNet Printing Services
Over the last 10 years, the university has systematically implemented a shared model where students receive some free paper. Once that balance is exhausted, students may purchase additional pages at a cost of $0.10 per page. UWF’s current model, which is similar to other university and college models, is to give newly admitted and enrolled students 100 free pages, to facilitate their initial interactions with the university in processes such as orientation and registration. When that balance has been used, students may purchase additional pages from the Cashier’s Office or online via Nautilus card or credit card. Visit the My ArgoNet tab in Argus for more information.