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References

References for the Fall 2025 issue of the Bear Business Solutions magazine.

The Hidden Cost of a Five-Word Review

References for The Hidden Cost of a Five-Word Review.

  • Adams, J.S. (1963), “Toward an understanding of inequity”, Journal of Abnormal and Social Psychology, Vol. 67 No. 5, pp. 422-436.
  • Festinger, L. (1957), “A Theory of Cognitive Dissonance,” Stanford University Press, Stanford, CA.
  • Gouldner, A.W. (1960), “The norm of reciprocity: a preliminary statement”, American Sociological Review, Vol. 25 No. 2, pp. 161-178.
  • Kim, Y. (2011), “Application of cognitive dissonance theory to the service industry”, Services Marketing Quarterly, Vol. 32 No. 2, pp. 96-112.
  • Perugini, M., Gallucci, M., Presaghi, F. and Ercolani, A.P. (2003), “The personal norm of reciprocity,” European Journal of Personality, Vol. 17 No. 4, pp. 251-283.
  • Salzberger, T. and Koller, M. (2010), “Investigating the impact of cognitive dissonance and customer satisfaction on loyalty and complaint behaviour,” Revista Brasileira de Marketing, Vol. 9 No. 1, pp. 5-16.
  • Walster, E., Berscheid, E. and Walster, G.W. (1973), “New directions in equity research,” Journal of Personality and Social Psychology, Vol. 25 No. 2, pp. 151-176.

Leverage Emotional Intelligence: Where People and Technology Intersect

References for Leverage Emotional Intelligence: Where People and Technology Intersect.

  • Mayer, J., and Salovey, P. 1997. “What is Emotional Intelligence.” In Emotional Development and Emotional Intelligence: Educational Implications, edited by Salovey P. and D. Sluyter. New York: Harper Collins Publishers.

When Good Intentions are Misunderstood: Why Managers Must Get Motives Right for Employees

References for When Good Intentions are Misunderstood: Why Managers Must Get Motives Right for Employees.

  • Blau, P. (2017). “Exchange and power in social life.” Routledge.
  • Cheung, M., Z. Peng, K., & Wong, C. S. (2014). “Supervisor attribution of subordinates’ organizational citizenship behavior motives.” Journal of Managerial Psychology, 29(8), 922-937.
  • Cropanzano, R., & Mitchell, M. S. (2005). “Social exchange theory: An interdisciplinary review.” Journal of Management, 31(6), 874-900.
  • Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2005). “Organizational citizenship behavior: Its nature, antecedents, and consequences.” Sage Publications.
  • Williams, S., Pitre, R., & Zainuba, M. (2002). “Justice and organizational citizenship behavior intentions: Fair rewards versus fair treatment.” The Journal of Social Psychology, 142(1), 33-44.

How a Brand-Oriented Strategy Becomes a Survival Tool for New Ventures

References for How a Brand-Oriented Strategy Becomes a Survival Tool for New Ventures.

  • Anees-ur-Rehman, M., Wong, H. Y., Sultan, P., & Merrilees, B. (2018). “How brand-oriented strategy affects the financial performance of B2B SMEs.” Journal of Business & Industrial Marketing, 13(3), 303–315.
  • Batchelor, J. H., & Burch, G. F. (2011). “Predicting entrepreneurial performance: Can legitimacy help?” Small Business Institute Journal, 7(2), 30–45.
  • Baum, R., Locke, E., & Kirkpatrick, S. (1998). “A longitudinal study of the relation of vision and vision communication to venture growth in entrepreneurial firms.” Journal of Applied Psychology, 98(83), 43–54.
  • Fisher, G., Kotha, S., & Lahiri, A. (2016). “Changing with the times: An integrated view of identity legitimacy and new venture life cycles.” Academy of Management Review, 41(3), 383–409.
  • Gartner, W. B. (1985). “A conceptual framework for describing the phenomenon of new venture creation.” Academy of Management Review, 10(4), 696–706.
  • Gilmore, A. (2011). “Entrepreneurial and SME marketing.” Journal of Research in Marketing and Entrepreneurship, 13(2), 137–183.
  • Gruber, M. (2004). “Marketing in new ventures: Theory and empirical evidence.” Schmalenbach Business Review, 56, 164–199.
  • Gruber, M., & Henkel, J. (2005). “New venture based on open innovation—an empirical analysis of start-up firms in embedded Linus.” International Journal of Technology Management, 33(4), 356–372.
  • Hirvonen, S., & Laukkanen, T. (2014). “Brand orientation in small firms: An empirical test of the impact on brand performance.” Journal of Strategic Marketing, 22(1), 41–58.
  • Juntunen, M., Saraniemi, S., Halttu, M., & Tahtinen, J. (2010). “Corporate brand building in different stages of small business growth.” Journal of Brand Management, 18, 115–133.
  • Keller, K., & Lehmann, D. R. (2006). “Brands and branding: Research findings and future priorities.” Marketing Science, 25(6), 740–759.
  • Merrilees, B. (2007). “A theory of brand-led SME new venture development.” Quantitative Marketing Research, 10(4), 403–415.
  • Perkins, R. D. (2019). “The practice of corporate brand strategy in small business.” Journal of Management Policy and Practice, 20(4), 83–91.
  • Reijonen, H., Hiroven, S., Nagy, G., Laukkanen, T., & Gabrielsson, M. (2015). “The impact of entrepreneurial orientation on B2B branding and business growth in emerging markets.” Industrial Marketing Management, 51, 35–46.
  • Rus, M., Ruzzier, M. K., & Ruzzier, M. (2018). “Startup branding: Empirical evidence among Slovenian startups.” Managing Global Transitions, 16(1), 79–94.
  • Soto-Simeone, A., Sirén, C., & Antretter, T. (2020). “New venture survival: A review and extension.” International Journal of Management Review, 22(4), 378–407.
  • Stinchcombe, A. (1965). “Social structures and organizations.” In J. March (Ed.), Handbook of Organizations (pp. 153–193). Routledge Library Editions.
  • Suchman, M. C. (1995). “Managing legitimacy: Strategic and institutional approaches.” Academy of Management Review, 20, 571–610.
  • Tost, L. P. (2011). “An integrative model of legitimacy judgments.” Academy of Management Review, 36, 686–710.
  • Urde, M., Baumgarth, C., & Merrilees, B. (2011). “Brand orientation and marketing orientation: From alternatives to synergy.” Journal of Business Research, 15(1), 1–19.
  • Weick, K. E. (1979). “The social psychology of organizing (2nd ed.).” Addison-Wesley.
  • Wong, H. Y., & Merrilees, B. (2008). “The importance of brand orientation in SMEs: An empirical study.” Journal of Brand Management, 15(5), 280–292.
  • Zimmerman, M. A., & Zeitz, G. J. (2002). “Beyond survival: Achieving new venture growth by building legitimacy.” Academy of Management Review, 27, 414–431.

Must Firms Choose Between Payouts and Corporate Citizenship?

References for Must Firms Choose Between Payouts and Corporate Citizenship?

  • Mishra, S.; Modi, S.B. “Positive and Negative Corporate Social Responsibility, Financial Leverage, and Idiosyncratic Risk.” J. Bus. Ethics 2013, 117, 431–448.
  • Borghesi, R.; Houston, J.F.; Naranjo, “A. Corporate socially responsible investments: CEO altruism, reputation, and shareholder interests.” J. Corp. Financ. 2014, 26, 164–181.
  • Goss, A.; Di Giuli, A.; Kostovetsky, L. “Are red or blue companies more likely to go green? Politics and corporate social responsibility.” J. Financ. Econ. 2014, 111, 158–180.
  • Becchetti, L.; Ciciretti, R.; Giovannelli, “A. Corporate social responsibility and earnings forecasting unbiasedness.” J. Bank. Financ. 2013, 37, 3654–3668.
  • Rakotomavo, M.T.J. “Corporate investment in social responsibility versus dividends?” Soc. Responsib. J. 2012, 8, 199–207.
  • Benlemlih, M. “Corporate social responsibility and dividend policy.” Res. Int. Buisness Financ. 2019, 47, 114–138.
  • Samet, M.; Jarboui, “A. Corporate social responsibility and payout decisions.” Manag. Financ. 2017, 43, 982–998.
  • Cheung, A.; Hu, M.; Schwiebert, J. “Corporate social responsibility and dividend policy.” Account. Financ. 2016, 58, 787–816.
  • Denis, D.J.; Denis, D.K.; Sarin, A. “The information content of dividend changes: Cash flow signaling, overinvestment, and dividend clienteles.” J. Financ. Quant. Anal. 1994, 29, 567–587.
  • Clement ARobinot, E.; Trespeuch, L. “Improving ESG Scores with Sustainability Concepts.” Sustainability 2022, 14, 13154.
  • Hong, H.; Kacperczyk, M. “The price of sin: The effects of social norms on markets.” J. Financ. Econ. 2009, 93, 15–36. 29. Wu, M.-W.; Shen, C.-H. 3529–3547.
  • Modigliani, F.; Miller, M.H. “Dividend policy, growth, and the valuation of shares.” J. Bus. 1961, 34, 411–433.