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Dr. Alison Green

Biography

Dr. Alison Green brings over 25 years of hospitality industry expertise, spanning airlines, F&B operations, and corporate hotel leadership. She combines that expertise with 15 years in higher education, making her a transformative professor who seamlessly connects the "real world" of hospitality with academic excellence.

Since earning her Ph.D. in Organizational Learning and Instructional Technology from the University of New Mexico (2011), Dr. Green has become a recognized innovator specializing in hospitality and tourism workforce development. Her research focuses on hospitality culture, organizational learning, with cutting-edge applications, including AI integration, and creating engaging learning experiences that bridge the gap between academia and industry demands. Co-creator of the Hospitality Learners Model, her research directly impacts how the industry develops talent. 

Leadership and Academic Excellence: As Associate Dean (2023), Dr. Green successfully led the College of Business through AACSB accreditation review. Her 15 years in higher education have been dedicated to transforming how institutions prepare students for hospitality careers. She connects academic rigor with real-world industry applications through innovative curriculum development and strategic alignment with evolving market needs.

Industry Pipeline and Professional Development: Creator of the podcast Navigating Hospitality with etiquette expert Chris Horak, Dr. Green champions social intelligence for all, working to level the playing field for Gen Z professionals entering the workforce. Her expertise creates engaging pathways that directly address industry talent pipeline challenges while ensuring graduates meet evolving hospitality and tourism industry needs.

Global Impact: Dr. Green's influence extends beyond traditional classroom walls through her acclaimed podcasts Leader to Leader, The Leader's Journey, and Waves of Impact, plus the globally accessed MOOC Explore Hospitality. These platforms amplify her expertise in hospitality workforce preparation and industry-aligned education.

Current Focus and Forthcoming Work: Dr. Green has updated her groundbreaking Hospitality Learners Model (Green & Sammons, 2014) for 2025 and beyond, incorporating the enhanced framework into her book project. Look out for her forthcoming book, "Ignite: Teaching with Purpose and Passion," written to directly impact hospitality education with the intent of graduating hospitality leaders engaged through active and experiential learning.

Keywords: hospitality industry learning, hospitality industry certification, student learning styles, personality and complaints, mobile devices in workplace, Generation Z workers, hotel administration, hospitality learners model