|Cashier||Student Accounts||Collections||Financial Aid|
Payment of Fees
Fees may be paid by any of the following methods:
- Tuition and fees, housing, and mandatory meal plans may be paid online using your checking or savings account through MyUWF. An echeck payment results in an electronic debit of your bank account. There is no additional fee assessed for an echeck payment. If your payment is returned unpaid by your bank for any reason, your student account will be assessed a return item fee.
- Credit and debit cards may also be used to make payments for tuition and fees, housing, and mandatory meal plans through MyUWF. The University partners with CashNet to process credit and debit card payments and a convenience fee of 2.75% will be charged. This fee will be added to your total payment and is non-refundable. The convenience fee of 2.75% will be displayed prior to completion of the transaction. Your completion of the transaction acknowledges acceptance of these payment terms.
- Due to the recent purchase of HigherOne by BankMobile, your OneAccount is no longer a free payment option in CashNet when processed as a credit card. However, you can use your OneAccount as an eCheck and it is FREE. You are able to locate the information needed by logging into your online profile. Your routing and transit and account number are under > Recent Activities.
- Students may elect to pay with a Foreign Currency online through MyUWF. Western Union, a respected leader in the realm of currency exchange, provides a mechanism to facilitate foreign currency payments.
- A parent portal will be available for online payments through CashNet. Student authorization is required.
- Payments by cash, check, money order, or traveler's check may be made in person at the University Cashier's Office, Building 20 East, 8:15 a.m. - 4:45 p.m., Monday -Friday, for tuition and fees, housing, mandatory meal plans, and other miscellaneous charges.
- Drop-Box depository located at Building 20 East on the main campus. All payments must be in an envelope and include the student's name and UWF ID number to ensure correct and timely processing. Payments must be deposited in the depository by the close of business on the fee payment due date to be considered on time. Do not include cash when using the drop-box.
- by mail. Mail must be received by the due date to be considered on time. Postmark date is not considered on time. All payments must include the student's name and UWF ID number to ensure correct and timely processing. Mail payments to UWF Cashier's Office, 11000 University Parkway, Building 20 East, Pensacola, FL 32514-5750.
Students paying fees by mail or by drop-box depository must include all fee payment documents (original copies of fee waiver forms, fee deferment forms, tuition aid forms, etc.) to ensure proper and timely credit for payment. Students are expected to meet all financial obligations as they become due. UWF reserves the right to cancel the registration of students who fail to promptly meet their financial obligations to the University. Students may not pay delinquent account balances applicable to a prior academic year from financial aid awards applicable to the current academic year. All delinquent balances must be paid in full prior to the disbursement of current term financial aid. It is each student’s responsibility to stay informed of all registration and fee payment dates, deadlines, and other requirements by referring to the Academic Calendar and viewing their Account Balance in MyUWF. If necessary, students should inform their parents or other interested parties of the deadline dates and the necessity for meeting them.
Tuition and fees, housing, and mandatory meal plan charges are due at the end of the drop/add period. It is the student’s responsibility to be aware of deadlines as posted in your MyUWF Account Balance and the Academic Calendar. Authorized deferment status may be granted under certain conditions. All students in a deferred fee payment status should review their Account Balance in MyUWF to verify the deferred status. Failure to pay all fees or receive authorized deferred payment status by the fee payment due date will result in the assessment of a $100 late payment fee or cancellation of the student's registration.
A student becomes liable for his or her tuition upon registration. There are only two due dates per term. Fees for courses remaining on the student’s schedule at the end of the drop/add period must be paid by the fee payment due date. The start date of your earliest class determines your fee payment due date. Payment for classes added after the initial due date are due immediately. For more information and specific examples refer to the Student Financial Services web page.
Payments are applied to charges on your tuition account in order of the charge due dates. For charges with the same due date, payments are applied first to tuition and mandatory fees and then to other charges on your account.
Failure to pay tuition by the end of the 2nd week of the term, or make arrangements for deferred status or partial payment, are subject to being dropped from classes due to non-payment. Students whose registration is canceled due to non-payment may appeal for reinstatement and will be assessed a $200 reinstatement fee. The student will be held liable for all fees assessed for courses remaining on the student’s registration at the close of the drop/add period for which a partial payment of fees has occurred or an authorized fee deferment status has been granted. Under such circumstances, the student’s registration may or may not be canceled. An administrative hold will be placed on the student’s record until the course fees and the late fees are paid in full.
Students who have delinquent balances at the University (financial aid billings, loans, library fines, traffic fines, etc.) must pay these fees in full to avoid assessment of additional collection costs. Failure to pay the balance will result in holds being placed which will prevent registration as well as the release of diplomas, grades, and transcripts. Holds could also prevent the release of financial aid.
Veterans (VA) Deferments
Deferral eligibility is granted to students receiving veterans’ education benefits from federal programs if aid is delayed in transmission to the student through circumstances beyond the student’s control.
Veterans and other eligible students receiving veterans' education benefits on active duty and under Chapters 30, 32, 33, 35, 1606, and 1607, U.S.C., are eligible for one deferment each academic term. A 90-day deferment may be issued for the fall and spring terms and a 30-day deferment may be issued for the summer and mini-terms. An additional deferment extension may be issued if there is a delay in the receipt of benefits provided the extension is requested prior to the deferment due date.
A veteran may request a deferment (promissory note) via their VA Enrollment Certification in MyUWF or at the VSO for the amount of tuition and fees. The VSO will submit the approved promissory note to the University Cashiers Office prior to the fee payment due date. Failure to make payment by the deferment due date will result in the assessment of a $100 late payment fee. Students who do not make payment or request a deferment may have their registration canceled. Students whose registration is canceled due to non-payment may appeal for reinstatement and will be assessed a $200 reinstatement fee. If a student has available financial aid, it will be used prior to the posting of the deferment to pay tuition, fees and other charges.
The University reserves the right to deny deferral status to students who have established an unfavorable credit rating.
Florida Prepaid College Program
The Florida Prepaid College Program is not financial aid. Rather, it is a third party billing plan and is processed by the University Cashiers Office. Florida Prepaid participants are automatically downloaded from the Florida Prepaid website. Billing to Florida Prepaid is automatic based on the number of undergraduate credit hours a student is enrolled in each semester and the student's number of available Florida Prepaid hours.
There are different types of Florida Prepaid plans. The type of plan a student purchased will determine the amount per credit hour Florida Prepaid will pay each term. No Florida Prepaid plan pays material and supply fees, online fees, transportation fees, technology fees, or green fees. Any portion of the student's account balance not covered by Florida Prepaid or other financial aid must be paid by the fee payment due date or it will result in the assessment of a $100 late payment fee.
If a student chooses not utilize their Florida Prepaid for any reason, they must notify the University Cashiers Office each term prior to the fee payment deadline.
3RD Party Authorizations & Waivers
Students who are registering for courses which will be partially or fully paid by a sponsoring agency must bring the contract or authorization form and partial payments, if applicable, to the Cashiers Office during the registration period. Students should review their Account Balance in MyUWF and verify their deferred status during the designated fee payment period. If the authorization is to be mailed to the Cashiers Office by the agency, it must be received by the fee payment due date.
Deferment is permitted provided formal contractual arrangements have been made with the University for payment by an approved third party. The University Controller is charged with the responsibility for negotiating third party contracts.
Students are ultimately responsible for all tuition and fees. If the agency (including the Veterans' Administration) has not paid tuition and fees by the end of the semester, the student is required to pay all tuition and fees in full. Failure to do so will result in an administrative hold being placed on the student's record and the assessment of a $100 late payment fee.
Out-of-State Tuition Fee Waivers - If you are eligible for the Out-of-State Tuition Fee Waiver you need to fill out the request form or you may be charged for out-of-state tuition. Please pay promptly but no later than one week prior to the start of classes.
Students who are registering for courses which will be partially or fully paid by a tuition waiver must submit the authorization form to the appropriate office during the registration period. Students should review their Account Balance in MyUWF and verify the waiver status during the designated fee payment period. Any portion of the student's account balance not covered by a tuition waiver, or other financial aid, must be paid by the fee payment due date. Failure to meet these requirements will result in the assessment of a $100 late payment fee.
Examples of waivers include:
UWF Employee Tuition Waiver Program - Eligible full-time UWF employees are permitted to take up to six credit hours of undergraduate or graduate coursework at UWF per term (fall, spring, summer) without payment of tuition or mandatory fees. Certain portions of course fees are not covered by the waiver and must be paid by the employee or dependent by the fee payment due date to avoid the assessment of a $100 late payment fee or the cancellation of registration. Employees may also assign up to six of their undergraduate credit hours or up to three graduate credit hours to their dependents. Courses such as directed studies, practicums, internships, music and theater performance, continuing education, and other one-on-one course situations such as theses and dissertations are not authorized.
State Employee - Six Credit Hours Free Benefit - State Employees are eligible for six hours of “tuition free” courses per term (fall, spring, and summer). Certain portions of course fees are not covered by the waiver and must be paid by the fee payment due date to avoid the assessment of a $100 late payment fee or the cancellation of registration. Refer to State Employees on the Registrar’s website or in the Registration Policies and Procedures section of the UWF Catalog for detailed procedures and policies.
Graduate Assistantships - Graduate assistants who have at least a .25 FTE appointment may be eligible for a matriculation fee waiver which applies to a portion of the in-state tuition. Out-of-state graduate assistants may be eligible for a waiver of the out-of-state portion of the tuition. Contact the Graduate School at (850) 473-7716 or the academic department for further information.
Dual Enrolled or Early Admitted Students - High school students enrolled in dual enrollment or early admission programs pursuant to Florida Statutes articulated acceleration will be exempt from the payment of tuition and mandatory fees. Refer to sections on Registration and Admissions in the UWF Catalog for more information.
Florida National Guard - Certain members of the active duty Florida National Guard may be exempt from the payment of one-half of the cost of tuition and fees for courses on a space-available basis only. Students using this waiver may not register for courses subject to the waiver until the last day of registration. Certain members of the Florida National Guard may qualify for that portion of fees not otherwise waived to be paid directly by the Florida Department of Military Affairs when authorized by that agency.
Purple Heart - Recipients of the Purple Heart or other combat decoration superior in precedence may receive a tuition and fees waiver. The student must be enrolled in an undergraduate program of study leading to a degree or certificate. The waiver is applicable for 110 percent of the number of required credit hours of the degree or certificate program for which the student is enrolled. The student must submit a copy of the Department of Defense form 214 (DD-214) as documentation that the student received the Purple Heart or other combat decoration superior in precedence. The student must have been a resident of Florida at the time of the award or currently reside in Florida whose home of record at the time of the award was in another state. Military Honor Waiver (pdf) application.
Senior Citizens-Florida Residents - Individuals who are 60 years or older and who meet Florida residency requirements may enroll on a space available basis without payment of the application and registration fee. Contact the Office of the Registrar at (850) 474-2244 for more information.
Florida Department of Children and Family Services - Students shall be exempt from paying tuition and fees if the student is or was at the time he or she reached the age of 18 in the custody of DCF or a relative under s. 39.5085; who was adopted from the DCF after May 5, 1997; or was placed in a guardianship by a court after spending at least 6 months in the custody of DCF after reaching 16 years of age. The student must provide certification of eligibility from the Florida Department of Children and Family Services. This exemption shall remain valid until the time the student reaches 28 years of age, shall be limited to undergraduate degree programs, and shall not exceed 120 credit hours.;
Special Risk Dependent - Dependents of special risk members as defined in Sections 112.190 and 112.191, Florida Statutes (law enforcement, correctional and correctional probation officers and fire fighters), killed in the line of duty are eligible for waiver of tuition and fees under certain circumstances. The amount waived shall not exceed 120 credit hours. The benefit shall continue until the student's 25th birthday for dependent children. The benefits provided to a spouse must commence within 5 years after the death occurs and shall continue until the 10th anniversary of that death. Only a student in good standing may receive the benefits thereof.
Out-of-State Students - Out-of-state students, including, but not limited to, students who are undocumented for federal immigration purposes who meet the following conditions are eligible for a waiver of out-of-state fees: attended a secondary school in Florida for 3 consecutive years immediately before graduating from a high school in Florida; apply for enrollment within 24 months after high school graduation; and, submit an official Florida high school transcript as evidence of attendance and graduation. The waiver is applicable for 110 percent of the required credit hours of the degree or certificate program for which the student is enrolled in. A student who is granted an out-of-state fee waiver is not eligible for state financial aid.
Congressman C.W. "Bill" Young Veteran Tuition Waiver Program - Honorably discharged veterans of the United States Armed Forces, the United States Reserve Forces, or the National Guard who physically reside in Florida while enrolled in the institution are eligible for a waiver of out-of-state fees. The veteran must present to the University a copy of the Department of Defense Form 214 (DD-214) and documentation as proof that the veteran physically resides in Florida. Application is required at the beginning of each academic year. The waiver is applicable for 110 percent of the required credit hours of the degree or certificate program for which the student is enrolled.
1098-T Tax Benefit Form
The University is required by the IRS to furnish the 1098-T to students. The tuition statement includes the amount of tuition assessed during the tax year, excluding health and transportation fees. It also includes the amount of scholarships, grants, employer payments for tuition, and VA payments received by the student. Loan amounts are not included on a 1098-T.
1098-T’s are available the last week of January for the previous tax year and are accessed through the student's MYUWF account.
The University of West Florida is not in a position to advise you regarding your eligibility for any income tax credit or to assist you with preparing your income tax return. For official IRS information refer to IRS Publication 970, Tax Benefits for Higher Education.
Financial Aid Disbursement
At the University of West Florida, Student Financial Services and the Financial Aid Office are involved in the processing of financial aid. The Financial Aid Office determines a student's eligibility and awards the student accordingly. Student Financial Services is responsible for applying these funds to the student’s account once they have been released by the Financial Aid Office and all eligibility requirements have been fulfilled.
Student Financial Services strives to have all eligible financial aid refunded by the end of the second week of classes. All debts owed to the University are paid first and any financial aid over and above these expenses is sent to Higher One as a refund to the student. The processing of financial aid awards continues throughout fee payment and the drop/add period. Late awards of financial aid are processed in the same manner throughout each academic term.
Students who have not been awarded financial aid or whose awards have not been processed due to an unresolved disbursement issue in the Financial Aid Office must pay their fees by an alternate means by the fee payment deadline to avoid a late payment fee. In addition, any balance over and above the amount that is covered by available financial aid must be received in the University Cashiers Office by the fee payment due date to avoid assessment of a $100 late payment fee. A Title IV authorization is required in order to pay "non-allowable" charges. Financial aid will not be disbursed until the non-allowable charges are paid or this form is on file with the Student Accounts Office.
Title IV Authorization
Federal financial aid awards (Pell, SEOG, Subsidized, Unsubsidized, PLUS and Perkins Loans) can only be used to pay for tuition and fees, housing, meal plans, and the university ID card. Students may use their federal financial aid to pay other charges on their account by signing the Title IV Authorization Form. This form gives UWF permission to apply federal aid to miscellaneous charges on the student account, such as bookstore charges, library fines, and parking tickets. This form will be available in MyUWF and will be valid for all subsequent semesters once submitted unless a change is initiated by the student.
BankMobile (Formerly Higher One)
UWF has contracted with BankMobile to handle processing of all financial aid disbursement and refunds (with the exception of credit card payments). When you register for classes for the first time, you will receive a refund selection kit in the mail. It is the responsibility of each student to keep their current address updated with the Office of the Registrar. Address changes can be made in person or in MyUWF. You must use the refund selection kit/personal code to access the BankMobile system online and select a refund preference by selecting one of the options below.
Do not discard the refund selection kit even if you do not immediately select a refund preference. For additional information, contact Student Accounts during normal business hours or BankMobile Customer Service at (877) 327-9515 or (800) 815-1670.
Students have two options for refunds:
- Have financial aid (after University charges are deducted) direct deposited to an existing savings or checking account of their choice by providing this information to BankMobile.
- Have financial aid (after University charges are deducted) deposited to a BankMobile account. BankMobile Vibe is a checking account that offers the power to bank anywhere, anytime. With this option, students will receive a temporary virtual debit MasterCard until the physical card is mailed. Students will be able to use their BankMobile Vibe debit card anywhere MasterCard is accepted. There is no monthly fee for students
Select a refund method by visiting refundselection.com.
If you selected the BankMobile Vibe account, you have fee-free access to your funds through the Allpoint ATM Network nationwide. Common locations include Target, CVS, and Walgreens. Please access their ATM locator online to find a location near you.
View our institution's contract with BankMobile, a Division of Customer Bank, and other information.
UWF Bookstore Deferment
Students who qualify for the Bookstore Deferment Program have the option of using excess financial aid to purchase textbooks at the UWF Bookstore prior to their aid being disbursed. Eligible students will receive an email through their UWF email address.
This deferment is not an additional award but an estimated amount based upon the student’s financial aid award less unpaid charges on his/her MyUWF account. The maximum deferment amount is $800.00. In order to qualify for the deferment, students must be enrolled in the minimum number of hours required for their financial aid award.
By signing the bookstore receipt, students are authorizing the University of West Florida to deduct the University Bookstore charges from their financial aid awards. In the event their financial aid status changes, students are responsible for any purchases made under this program.
Participation in this program is voluntary. If you do not wish to participate, no further action is required, and there will be no deduction to your financial aid.
Perkins Loan - Promissory Note & Exit Counseling
If you were awarded a Perkins Loan, an electronic promissory note is available for E-Sign. Sign your Perkins Promissory Note. A signed promissory note is required prior to disbursement of your first Perkins Loan. This promissory note is in addition to the promissory note you have for any Federal Direct Loans.
Perkins Loan Exit Counseling is required at time of graduation or upon withdrawal from UWF. The link is available in MyUWF. Once again, this exit counseling is in addition to the requirement for any Federal Direct Loan.
Refunds and Payments
The late payment fee and late registration fee is nonrefundable unless waived by the University Fee Appeals Committee.
Full refunds will be made to the student when a course is canceled by the University or when a student is denied access to a University course.
During the drop/add period the per credit hour fee will be fully refunded for each semester hour or course(s) dropped during the drop/add period.
A student who officially withdraws from all classes at the university within the first four weeks of the semester will be entitled to a refund of 25% of the per credit hour fee for classes for which the drop/add period has passed. Withdrawal from classes for which the drop/add period has not passed will be treated as a drop and the per credit hour fee will be fully refunded.
Return of Title IV
Withdrawals and Federal Financial Aid
The University of West Florida is required by federal regulation to monitor financial aid students who receive Title IV Funds (Pell, SEOG, Direct Loans, Perkins and Plus Loans). Students who have officially or unofficially withdrawn from all courses before completing more than 60 percent of the semester are not eligible for 100 percent of their federal financial aid.
The University is required to return the unearned portion of the Title IV Funds to the Federal Department of Education. Returned unearned aid that is related to federal loans, will be applied to the outstanding balance of the loans.
Financial aid that is returned to the Federal Department of Education will become a debt that the student owes the university. This amount will be placed on the student's account and a hold will be placed on the student account preventing registration, grades and transcripts. Contact the Student Accounts Office for exact dates and repayment requirements (850-474-3038 or email@example.com).
If a student is eligible to receive a refund from the University for tuition and fees, housing, meal plans or other charges, the University will apply the refund against the debt that results from unearned aid.
Official Withdraw Date - the date you officially withdrew from all of your classes.
Unofficial Withdraw Date - if you stop attending without officially withdrawing, the last documented date of attendance or participation will be the withdrawal date. If all grades are a combination of F, W and I (incomplete) your professors will be asked to report the last date of attendance or participation. This information will be used to determine your eligibility for federal aid.
Non Attendance - If an instructor reports that you did not begin attendance in a class, even if you officially withdrew from the class, then your federal aid will be reviewed to determine your eligibility.
Out-of-State Tuition Fee Waivers - If you are eligible for the Out-of-State Tuition Fee Waiver you need to fill out the request form or you may be charged for out-of-state tuition. Please pay promptly but no later than one week prior to the start of classes.
For more information on tuition and fee payment, please visit Financial Services - Student Accounts/Cashiers