February 28, 2019

Author(s): Magdalena Sroka

As the workplace environment evolves, so do the expectations of employees. Many companies and organizations have turned to design thinking to not only improve their customer experience, but to build a better employee experience as well.

Building a better culture through design thinking takes empathy – understanding what employees needs and wants are and seeking to fill them universally. It’s about finding a problem and then coming up with many ideas and testing them to create an innovative solution.

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