Certificate in Public, Technical, and Workplace Writing

About the Certificate

Employers in a variety of settings look for students with strong writing skills applicable for the professional environment. The Public, Technical, and Workplace Writing Certificate Program will provide an opportunity for students from across the University to gain a competitive edge in the workplace by learning essential 21st century skills in the production of public, technical, and digital texts. Students will finish the program with a portfolio of work that they can deliver to prospective employers.

Through the certificate, students will—

Learn how to identify target audiences

Produce public, technical, and workplace documents (such as reports, memos, digital media, and presentations) based on audience analysis

Develop teamwork skills through collaborating on the creation, development, implementation, presentation, and refinement of documents

Gain familiarity with a variety of tools used for writing in a digital environment

Conduct and incorporate primary (surveys, interviews, questionnaires, field research, etc.) and secondary research as appropriate to develop and support the document’s main purpose and message

Recognize techniques involved in editing and revising documents for public audiences 

Courses Required for Certificate

Foundation (9 s.h)

ENC 2412 Writing in the Digital Age  - Students will compose and analyze digital texts that incorporate images, sounds, video, and language. Course focuses on the theory, analysis, and production of digital texts such as blogs, Web sites, audio arguments, video, and photo essays.

ENC 3213 Professional and Technical Writing - Students will learn an overview of professional and technical  writing principles, current communication issues, research practices, and emerging technologies. This course focuses on communications skills essential for success in technical and professional communication, including audience analysis, collaboration, and document design. Students will create documents such as letters, manuals, reports and proposals used in a variety of workplace environments

ENC 4940 Writing and Editing Internship - Students will identify a site for practical application. Internship option can be a business, non-profit organization, or, alternatively, students might work on campus in The Writing Lab or with the Creative Writing literary magazines. Students will compile a portfolio of work that highlights production across the certificate program.


Electives (3 s.h.; choose one)

ENC 3455 Writing in STEM - Students will learn how to identify audiences and determine purposes for writing so they can make informed choices about media, genre, content, organization, style, and visual design. Writing in STEM is designed to teach specialized strategies to help STEM majors communicate more effectively in their disciplines and in the workplace. This class focuses on the writing style and research conventions of STEM communication.  Students develop their skills by writing and analyzing Lab Reports and abstracts and by applying the scientific method to solve problems

LIN 3673 Grammar for Professional Success-  Students will identify errors in standard English usage (or related to the adherence of specific style guides) as well as errors regarding layout and design. This class will focus on grammar skills necessary for the workplace environment. Students will learn how to create and implement style sheets and convention guidelines. Students will review documents and suggest revisions that enhance the clarity, persuasiveness, and effectiveness of a text’s organization. 


Professionalism is more than just proper dress and a great handshake. How you come across through the written word speaks volumes about who you are, what you know, and your level of professionalism. Being able to communicate clearly and effectively through your writing can earn you a level of respect that's otherwise hard to achieve.

Leslie McGill, Project Manager, Pensacola


Having a job is only half of the equation in one’s career. Understanding how to communicate professionally can be one of the most important elements to success.  If you are able to produce proper documents on the job, your employer will value your communication skills and the subject matter you create. Taking Technical Writing with Professor Meyers at UWF has really given me a sense of empowerment at work. From writing a memo for specific audiences to developing analysis reports from research, I have learned to better express myself and communicate in a more clear and professional manner. I have recommended this class to friends and coworkers, and I feel anyone who works in a professional environment should equip himself or herself with this wonderful lesson in written communication.

Kelly Cheng RN
Sacred Heart Hospital Pensacola
Current Student