Technology Quick Start Guide

As you develop your plan for teaching remotely, find out what the expectations are for you and your course. Visit for the latest information during campus-wide events. Check with colleagues and your department chair as well; they may provide more details, guidelines, and expectations for class continuity.

STEP 1: Communicate

  • Establish your initial communication with students via email, even if you don’t yet have a plan. You can communicate that changes are coming. Students won't know to go to Canvas for course information until you tell them. Maintain a calm and consistent message. Provide a link to these Keep Learning tips to support students during the sudden change in modality.
  • After the initial email, you can use Canvas Announcements for all other general communication. Communicate with your students regularly via email or through eLearning (Canvas),
  • Create a place for students to ask and answer questions. Creating a General discussion board in Canvas is a great option for this. 
  • Create Virtual Office Hours using tools such as email, WebEx, or Google Meet. Be sure to communicate your schedule and expectations about office hours (for example, must students schedule ahead of time, and if so, is there a shared document where students can sign up?).
  • Make sure you can access your UWF email from your phone or the web.
  • Use Chat, Voice, and Video to establish and maintain Instructor and Student Presence.

STEP 2: Use Canvas to Put Materials Online

After establishing communication with your students, the next priority is updating your syllabus to include details of how the course will change (including changes to assignments, due dates, goals, or class schedule). Share your syllabus and other course materials online using Canvas.

Using Canvas, the official learning management system of UWF, is a simple way for your students and you to stay connected. Course sites are automatically created in Canvas each semester and allow instructors to:

Be sure to activate the course as eLearning in Classmate so students can have access to your materials.

STEP 3: Facilitate your course

Instructors can facilitate classroom and other campus-based activities, such as lectures, discussion, homework, group work. and exams, with these technology tool options.


  • Canvas Assignments: Assignments include Quizzes, graded Discussions, and online submissions (i.e. files, images, text, URLs, etc.). Assignments in Canvas can be used to challenge students' understanding and help assess competency by using a variety of media.
  • Gradebook: You can easily record student scores online, track student progress and calculate final grades in Canvas Gradebook. Grades for each assignment can be calculated as points, percentages, complete or incomplete, pass or fail, GPA scale, and letter grades. Provide secure access to co-instructors and TAs to view and edit student grades. Publish scores for students to view securely online. Gradebook Details
  • Secure Testing: UWF provides options for secure testing including Respondus Lockdown Browser, Respondus Monitor, and Proctor U. Find out more about these options.

Google Docs

Instructors and students can access Google Docs through Canvas or through their UWF Gmail Suite. Google Docs allows students to collaborate on and share documents, slides, sheets, and drawings. Learn more about Google Docs. Learn more about using Google in Canvas.


WebEx is available in MyUWF. Instructors and students can conduct cloud video conferencing, live lectures, online meetings, study sessions, in an easy-to-use platform. Learn more about Teaching with WebEx


Panopto is a lecture capture software found inside of Canvas. Panopto allows faculty and students to present and record content for lectures, announcements, and individual and group assignments. Learn more about Teaching with Panopto

Canvas Student Groups

Canvas Student Groups are like a smaller version of your course and are used as a collaborative tool where students can work together on group projects and assignments. Learn more about Canvas student groups

As you implement your plan, remember to be flexible and communicate often. If possible, use the applications that you have already been using in your course to maintain continuity.

STEP 4: Get Help when you need it

If you need help, we are here to help! Join us for one of our Bootcamp sessions for answers to your Canvas, WebEx and Panopto questions. Other ways to get help are provided below. 

Submit a JIRA Ticket

Faculty can submit a JIRA Ticket to Global Online by emailing or by completing a GOLD Help Service Desk JIRA form. 

Submit a JIRA Ticket

Canvas 24/7 Support

Canvas offers 24/7 support via the Canvas Support Hotline, Chat, and Canvas Guides. 

Canvas 24 Hour Support

Contact an Instructional Designer

Global Online has an Instructional Designer Liaison for each college. Learn more about your Liaison or to view contact information by visiting our Contact an Instructional Designer page.

Contact an Instructional Designer