Canvas 24/7 Support

There are several ways to access Canvas Support. Faculty and students can call the Canvas Support Hotline or Chat with Canvas Support 24 hours a day, seven days a week. Canvas Help is also available through the Canvas Guides. The Canvas Hotline, Chat, and Canvas Guides can be accessed in Canvas by clicking on the Help icon on the left side navigation bar.


Call the Canvas Support Hotline

Canvas Support Hotline for Faculty

1-833-400-5564

Canvas Support Hotline for Students

1-844-866-3349

Chat with Canvas Support

Login to a Canvas course in eLearning and click on the Help icon on the left side navigation bar. Then click on Chat with Canvas Support. See the image below for additional details. 

Search the Canvas Guides

Login to a Canvas course in eLearning and click on the Help icon on the left side navigation bar. Then click on Search Canvas Guides. See the image below for additional details. 

Example of How to Access Canvas Help

The image below shows how to access Canvas Support. First, click on the Help icon on the left side Navigation and then choose either Search the Canvas Guides, Call the Canvas Support Hotline, or Chat with Canvas Support. 

Image of the Canvas Navigation Bar with the Help icon pointed out.