Industrial-Organizational Psychology

Study Guide --- Test 3

You should be able to answer the following questions:

1) Explain the relationship between satisfaction and the following: a) absenteeism, b) turnover, and c) performance.

2) Explain the association between work and life satisfaction.

3) Describe the following motivation theories and how they can be applied: a) Maslowís Hierarchy of Needs, Equity Theory, VIE (or Expectancy) Theory, Goal Setting, Reinforcement Theory

4) Explain how goal setting can be used to increase motivation and performance.

5) State how the perceived following associations affect motivation: a) the relationship between performance and outcome attainment and b) the relationship between effort and performance (from Expectancy Theory).

6) Explain the possible behavioral and cognitive reactions to perceptions of underpayment.

7) Summarize the trait approach to leadership, including the construct of self-monitoring.

8) Describe the Leader-Member Exchange Theory of leadership and how employees get selected into in-out groups.

9) Explain the basic approach of the path goal model of leadership, including the four styles (categories) of leadership behaviors.

10) Explain how the Vroom-Yetton model of decision-making works and the key variables that direct which leadership style to use.

11) State the health effects of downsizing of those laid off and surviving.›

12) Explain the various factors that can lead to workplace violence.

13) Describe the various types of organizational justice and commitment that exist.

14) Describe the various aspects of the job characteristics model including the outcomes that occur.

15) Explain the different types of power that exist and the typical reactions of employees to the use of certain types of power in organizations.

16) State the pros and cons of participative decision-making efforts.

17)  State the factors related to why employees join unions.

18)  Explain how unions are formed and rievances are processed.

19)  Describe mediation, fact-finding, and various types of arbitration.

20)  Discuss the options available to unions and management when collective bargaining fails.

21)  State how unions can impact various personnel functions.

22)  Explain the effects of various workplace stressors (e.g., cold, heat).

23)  Discuss the impact of work schedules on employees (shiftwork, flextime, 4/40 week).

24)  State the factors that can influence accidents at work.

25)  State the basic premise of cognitive resource theory and how this relates to accidents,

26)  Describe the role of OSHA and some of its limitations.