Training and Development INP6325

Course Syllabus



Instructor:      Dr. Steve Kass

Office:            Building 41, Room 230

Phone:            474-2107



Useful websites:,,,,


Class meets:   Mondays & Wednesdays 9:45 a.m. to 11:20 a.m., Bldg 41 / Room 115

Office Hours: TBD.

Textbook:       Training in Organizations, 4th Edition, Goldstein & Ford, Brooks/Cole Publishing 


image003  Additional Readings are on reserve.


Learning Outcomes:  This course is intended to be a “hands-on” course providing students with the knowledge and tools necessary to develop, implement, and evaluate an organizational training program.  Upon completion of the course, successful students will be able to:

·         Employ a model of training that enables them to conduct front end analyses such as a needs assessment;

·         Develop a training program using knowledge of various types of training media and strategies;

·         Plan an evaluation program.

·         Work as a team to apply principles of psychology in order to manage a project


Requirements:  Students will work in groups to develop a training program in an actual organizational setting.  Each group will be working for the Center for Applied Psychology that will provide me (and the client) with 2 deliverables (described later).  Dr. Steve will provide the groups with a point of contact from an area organization.  From that point on, each group is on their own to conduct business in a professional manner (minus the pay).  Each group should find out from their point of contact if there are any additional deliverables the organization would like to receive.  Groups are encouraged to meet with Dr. Steve for additional consultation to ensure that they are on the right track.  The final deliverables should be provided to the clients only after Dr. Steve has provided feedback and corrections have been made.


                           Deliverable #1.  Each group will conduct a complete needs assessment and present it to the class.  The group should present the information as if they were presenting it to the client (the client may actually attend the presentation). You will describe how you conducted the needs assessment, explain the results, and make a training recommendation that will meet the organization’s objectives.  Each group may use the medium of their choice to provide a professional-appearing presentation.  At the time of the presentation, each group will provide a written and professional-appearing report documenting the results of the needs assessment and recommendations for training and a plan for evaluating the training.  See Evaluation Form 1 linked off schedule for grading criteria.


                           Deliverable #2.  Each group will present their training program to the class (treating the rest of the class as trainees) or they may choose to create a professional-appearing video or demonstration that highlights their training program if the proposed training segment takes longer than the time allotted per group.  The training may take the form of any medium discussed in class (lecture, video, CBT, workbook, etc.).  See Evaluation Form 2 linked off schedule for grading criteria.


Exams:              No exams will be given due to abbreviated summer semester.  However, pop quizzes on the chapters may be likely; particularly if students do not appear to be up to date on readings or fail to participate in class discussions.


Rules:                Each group is expected to manage themselves.  Conflict may sometimes occur in groups, but it is up to the group members to make sure it does not affect their performance.  You will establish ground rules or develop contracts for the partners in the group to follow.  I will serve as a facilitator to resolve conflicts only as a last resort.  Students are expected to follow the University’s Rules of Academic Conduct (see student handbook: ).


Grading:            Each deliverable is worth 35% including presentation.  All members of a group will receive the same grade on their deliverables. Every group member must present during at least one of the two presentations.  Pop quizzes, in-class assignments, and participation in class discussions are worth 15%.  The final 15% of your grade will be based on peer evaluations from the rest of your group (see Peer Evaluation Form linked off schedule for grading criteria).  Given that this course is preparation for a career in I/O psychology and related fields, it is expected that you evaluate your peers accurately.  Students will also be expected to participate in class discussions.  Periodically, groups will be asked in class to provide status updates on their projects.  Grading will be based on rubrics, but ratings are still based on the opinion of the instructor.  Complaining about your grade will serve little purpose.  Please focus on learning; if you’ve demonstrated sufficient learning of the material, it will be reflected in your grade.


Grading Scale:

A: 93 or above

A-: 90 – 92

B+: 88 – 89

B: 83 – 87

B-: 80 – 82

C+: 78 – 79

C: 73 – 77

C-: 70 – 72

D: 60 – 69

F: < 60


Assistance:        If you have a need for any in-class accommodations, or special test-taking arrangements because of physical and/or perceptual limitations, please contact the instructor or the School of Psychological and Behavioral Sciences secretary before class begins or as soon as possible.






Tentative Schedule (Summer 2013)





May 13

Introduction to Course, Break into groups, establish consulting firms


May 15

Needs Assessment and Learning Environment: Introduction  (slides)  (printable slides) 

Chapter 1

May 20

TBD or Work in Groups


May 22

TBD or Work in Groups


May 27

Memorial Day – No Class!


May 29

A Systematic Approach to Training  (slides)  (printable slides)

Chapter 2

June 3

A Systematic Approach to Training (cont’d)


June 5

The Needs Assessment Phase  (slides)  (printable slides)

Chapter 3

June 10

The Needs Assessment Phase (cont’d)


June 12

The Needs Assessment Phase (cont’d)


June 17

Needs Assessment Example  (slides)  (printable slides)   quiz #1


June 19

The Learning Environment  (slides)  (printable slides)

Chapter 4

June 24

The Learning Environment  (cont’d)


June 26

Evaluation: The Criterion Choices  (slides)  (printable slides)

Chapter 5

July 1

Evaluation: The Criterion Choices (cont’d)


July 3

Evaluation Procedures (slides)  (printable slides)

Chapter 6

July 8

Evaluation Procedures (cont’d)


July 10

Instructional Approaches: Training Delivery  (slides)  (printable slides)

Chapter 7

July 15

Instructional Approaches: Training Delivery (cont’d)  quiz #2

July 17

Class time to work in groups

July 22

Deliverable #1: Needs Assessment Presentations  (Evaluation Form 1)


July 24

A Variety of Training Interventions and Learning Experiences  (slides)  (printable slides)

Chapter 8

July 29

A Variety of Training Interventions and Learning Experiences (cont’d)


July 31

Learning Systems  (slides)  (printable slides)

Chapter 9

August 5

Team Training  (slides)  (printable slides)   quiz #3


August 7

Deliverable #2: Training Intervention Presentations 

(Evaluation Form 2)  (Peer Evaluation Form)




Notes.  Schedule subject to change at instructor’s discretion. Readings listed above do not include additional readings placed on reserve.  Instructor may decide to substitute a chapter in the text with an outside source.  Students will be notified of all changes.