Frequently Asked Questions
Click on the links below to get answers to the most Frequently Asked Questions. If your question isn't listed, please call or come by Student Health Services.
What are your hours?
Student Health Services (SHS) is open from 8:00 AM – 5:00 PM on Monday, Tuesday, Wednesday, and Friday, and from 9:00 AM - 5:00 PM on Thursday. Closed on weekends. If you need medical care when SHS is closed, please see Local Resources.
Are appointments required to be seen at SHS?
Yes. Please call SHS at 850-474-2172 and select option 1. A receptionist will assist you in scheduling an appointment.
How much do services cost?
Visits are free but there are nominal charges (cost recovery) for facility administered medications, labs, vaccines, and certain procedures (eg, pap smears, nebulizer treatments, etc.). We accept VISA, Mastercard, American Express or Nautilus card.
Do you have women's health services?
Yes. We provide women’s health services including well woman exam visits, contraception, pap smears, and testing & treatment for sexually transmitted infections.
Do you have dermatologists or dentists there?
No. We do not have specialists (dermatology, orthopedics, ophthalmology etc.) but we can provide primary care evaluation (think family physician) and refer as needed. We do not have dental services.
Do you give out medicines?
No. We do not dispense medications. Certain medications are stocked in-house and administered on-site by licensed nurses on the order of our medical providers. For most patients, prescriptions are sent electronically to the local pharmacy of the patient's choice.
What is Plan B? Is it hard to get?
Plan B is the “morning after pill”. It is taken within 72 hours of unprotected sex to prevent an unplanned pregnancy. It is not available at SHS, but is available over the counter at most local pharmacies.
Do you test for STDs?
Yes, and our prices are very reasonable. Appointments are required.
Do you have condoms?
Yes. They can be found in the SHS student bathroom, as well as in condom machines, provided by SGA, in the restrooms of these locations:
- Argo Galley, Building 22
- Pace Library, Building 32 (1st floor)
- Sail Lab, Building 79
- Health Leisure and Sports Center, Building 72
- Wellness Services, Building 960, (upstairs, Suite 200B)
Do you draw blood?
Yes. We draw blood for routine labs ordered at SHS.
Do you provide allergy shots?
Yes, SHS can administer allergy injections. Please call (850) 474-2172 for more information.
Do you have vaccines available?
Yes. We have vaccines. Please visit our page for specific information regarding what is required and available.
Do you test for ADD or prescribe medications for ADD?
We refer students to Counseling & Psychological Services for evaluation and treatment of this condition.
Can you get antidepressants at SHS?
Students requiring medications for depression are generally referred to Counseling & Psychological Services.
Do you make house calls?
No. Please call 911 in an emergency situation.
Do you have doctor's notes for classes missed due to illness?
No. Students can request a “walk out statement” that provides proof of the visit. Students who are ill (and contagious) should not attend class. Students are encouraged to discuss absences with their Professor or Academic Advisor.
Do you take outside insurance?
No. However, visits are free and vaccines and labs are very reasonably priced. SHS can provide you with a receipt for insurance reimbursement purposes as requested.
Where can I find health insurance information?
The Affordable Care Act requires nearly all Americans to have health insurance. Most coverage satisfies this requirement, including:
- Insurance you get from an employer
- Insurance you buy yourself
- Children’s Health Insurance Program (CHIP)
- Active duty military and retiree coverage
- Peace Corps coverage
If you can afford health care coverage but choose not to buy it, you will have to pay extra on your taxes. Some people qualify for an exemption from this. You may be exempt if:
- You are a low-income individual
- You are a Native American
- You live outside the U.S.
If you don’t have health insurance through a job, Medicare, Medicaid, the Children’s Health Insurance Program, or another source that provides qualifying coverage, The Health Insurance Marketplace (sometimes known as the health insurance "exchange" or "Obamacare exchange") can help you get covered.
Visit the Healthcare.gov website for more information.
Do you have pregnancy tests?
Yes. We offer inexpensive urine or blood pregnancy tests.
Do you have a lab?
We draw blood and send it to an outside lab for testing, and we perform limited on-site testing.
Do you do X-rays?
No, but we can write an order referring you to a local radiology center.
Do you have pregnancy referral services?
Yes. We can assist students with family planning options.
Do you have HIV testing?
Yes. We draw blood for this test and send it to a local lab.
Can you stitch a cut at SHS?
We can evaluate a laceration to determine if sutures are required. Depending on site/severity, we may be able to provide sutures. We also remove sutures and staples.
Do you take walk-ins?
No. However, same day appointments are usually available, and patients with urgent needs are evaluated by a licensed nurse and referred appropriately if a same day appointment is not available.
Is your staff licensed?
Yes. Members of our staff are professionally licensed as Registered Nurses, LPNs, Advanced Registered Nurse Practitioners or Medical Doctors.
How long is an average appointment?
An average appointment usually lasts about 15-20 minutes but may take more or less time.
Do my parents have access to my medical information?
We are only able to provide your medical information to your parents with your written consent if you are age 18 or older.