Certificate in Leadership & Management


Maximize your Leadership Potential

The Certificate in Leadership and Management training program is comprised of a series of courses that are combined to represent a degree of knowledge and skills within a particular work area. By completing five (5) courses within a chosen series, a participant can earn a Certificate in Leadership and Management.

  • Managing Critical Behavior Issues and Conflict in the Workplace: This Employee Issue is Critical
  • Discipline and Performance Documentation: The Power of Positive
  • Performance Management: PeopleAdmin 7
  • Preventing Discrimination and Harassment: for Supervisors
  • Preventing Discrimination, Harassment, and Retaliation
  • Team Dynamics: Building Successful Teams
  • Fair Labor Standards Act, Family and Medical Leave Act, and Leave of Absence & Effort Reporting: What are the Leave Options?
  • Interviewing for an Effective Hire
  • Employment Essentials: What You Need to Know
  • Managing Unemployment Compensation: for Supervisors Only
  • Navigating a Sunshine Recruitment

Course Outline

Managing Critical Behavior Issues in and Conflict in the Work Place: This Employee Issue is Critical
Course Description: Learn strategies to manage critical behaviors and conflict in the workplace. Also learn what critical behaviors are and what your role as a manager is.

Disciplining and Performance Documentation: The Power of Positive
Course Description: Learn how to separate poor performance from poor attitude, and how to counsel, and discipline employees. Provide guidance to positive, progressive discipline which begin with coaching and escalating to stronger measures only as needed to solve the problem. Help managers address continuous negativity behaviors and shortcomings calmly and professionally.

Performance Management: PeopleAdmin 7
Course Description: Learn to manage the performance process; which includes how to express performance expectations, establish goals and objectives, write clear concise evaluations, provide continuous feedback, encourage employee participation and provide support and resources.

Team Dynamics: Building Successful Teams
Course Description: Learn key ingredients that make up a successful team and enhance team unity supported by understanding team development issues, considering where your team is in terms of development and its chance of success. Increase understanding and use of team building techniques.

Preventing Discrimination, Harassment, and Retaliation
Course Description: ***This training is mandatory for all University Work Force, Faculty, and Other Personal Services (OPS) adjuncts faculty and must be completed at least every other year in either online or classroom format. ***

Discrimination, harassment and retaliation violate University policy and State and Federal laws. This class focuses on the negative impacts that discrimination, harassment and retaliation have on the workplace and the academic environment. Participants will learn about the different types of discrimination, harassment and retaliation as well as the following topics:

  • Discussion of applicable state and Federal non-discrimination laws
  • University policy prohibiting discrimination, harassment and retaliation
  • Employees’ and students’ rights regarding discrimination, harassment and retaliation in the work or educational environment
  • Techniques on how one might respond to objectionable behavior in the workplace or educational environment.

Employees' and students’ responsibilities if confronted with objectionable behavior in the workplace or educational environment.

  • Supervisors’ responsibilities in maintaining a work and educational environment free from prohibited discrimination, harassment and retaliation
  • How to report suspected discrimination, harassment or retaliation to the University and how to file a discrimination, harassment or retaliation complaint with the University.
  • UWF’s affirmative action responsibilities regarding employment.
  • UWF’s and Responsible University Employees’ responsibilities under Title IX of the Education Amendments Act of 1972, as amended.

 Completion of this class counts as credit toward the UWF Cross Cultural Competency Certificate.

Employment Essential: What You Need to Know
Course Description: Learn the employment laws protecting the civil and individual rights of employees. Discuss the practical application of those laws in the workplace, including harassment and discrimination issues.

Interviewing for an Effective Hire
Course DescriptionLearn interviewing tips and techniques to select the most qualified candidate for an effective hire. Participants will also learn how to avoid the legal pitfalls when interviewing candidates. 

Fair Labor Standards Act, Family and Medical Leave Act, Leave of Absence & Effort Reporting: What are the Leave Options?
Course Description: Learn how to report process of Overtime (FLSA), Special Compensatory Leave, Medical Leave (FMLA), Leaves of Absence, Workers Compensation the Federal requirements (FLSA and FMLA), and the University of West Florida Policy HR-18.00 and Standard Leave Reporting Practices will be discussed as they apply to these leaves situations.

Managing Unemployment Compensation (for Supervisors Only)
Course Description: Supervisors can learn the unemployment compensation process, including: coverage, eligibility, benefits, and administration. Learn and understand why documenting the correct employment separation reason is important, learn the legal definition of “voluntary resignation” and “misconduct”, the duration of Florida’s unemployment benefits, and understand the unemployment appeal process.

Navigating a Sunshine Recruitment
Course Description:
 Learn and understand the requirements of the Florida Sunshine Law and how to successfully navigate a sunshine recruitment. Participants will gain knowledge concerning the role and responsibilities of the hiring official and the committee in order to conduct a fair, equitable, and effective recruitment within the University’s equal opportunity policy requirements.

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