Certificate in Leadership & Management


Maximize your Leadership Potential

The Certificate in Leadership and Management training program is comprised of ten (10) series of courses that are combined to represent a degree of knowledge and skills within a particular work area. By completing five (5) courses within a chosen series, a participant can earn a Certificate in Leadership and Management.

  • Managing Critical Behavior Issues and Conflict in the Workplace: This Employee Issue is Critical (EAP Representative)
  • Discipline and Documentation Fundamentals: The Power of Positive Disciplining (Sharon Jones)
  • Performance Management: The Evaluation Process (LaBratta Epting)
  • Preventing Discrimination and Harassment: for Supervisors (Karen Rentz)
  • Preventing Discrimination and Harassment: for Non-Supervisor (Karen Rentz)
  • Team Dynamics: Building Successful Teams (EAP Representative)
  • Fair Labor Standards Act, Family and Medical Leave Act, and Leave of Absence & Effort Reporting: What are the Leave Options? (Jeff Comeau)
  • Recruitment Selection and Appointments: Hiring the Right Person for the Right Job (Jamie Sprague)
  • Employment Essentials: What You Need to Know (Cindy Faria)
  • Managing Unemployment Compensation: for Supervisors Only (Jamie Sprague)

Course Outline

Managing Critical Behavior Issues in and Conflict in the Work Place: This Employee Issue is Critical
Course Description: Learn strategies to manage critical behaviors and conflict in the workplace. Also learn what critical behaviors are and what your role as a manager is.

Disciplining and Documentation Fundamental: The Power of Positive Disciplining
Course Description: Learn how to separate poor performance from poor attitude, and how to counsel, and discipline employees. Provide guidance to positive, progressive discipline which begin with coaching and escalating to stronger measures only as needed to solve the problem. Help managers address continuous negativity behaviors and shortcomings calmly and professionally.

Performance Management: Conducting Effective Performance Evaluations
Course Description: Learn to manage the performance process; which includes how to express performance expectations, establish goals and objectives, write clear concise evaluations, provide continuous feedback, encourage employee participation and provide support and resources.

Team Dynamics: Building Successful Teams
Course Description: Learn key ingredients that make up a successful team and enhance team unity supported by understanding team development issues, considering where your team is in terms of development and its chance of success. Increase understanding and use of team building techniques.

Preventing Discrimination and Harassment: for Supervisors or Non-Supervisors
Course Description: Learn your responsibility for preventing, recognizing and remedying sexual harassment and discrimination in the workplace. Participants will be able to understand and recognize the two types of sexual harassment, identify risky behaviors that may constitute sexual harassment; understand and recognize other types of prohibited discrimination and harassment, and understand the laws and university policies prohibiting discrimination and harassment.

Employment Essential: What You Need to Know
Course Description: Learn the employment laws protecting the civil and individual rights of employees. Discuss the practical application of those laws in the workplace, including harassment and discrimination issues.

Recruitment, Selection and Appointments: Hiring the Right Person for the Right Job
Course Description: Learn and understand the Recruitment, Selection, and Appointment process. Participants will gain knowledge concerning the role and responsibilities of the hiring official, and screening and search committee in order to conduct fair and effective searches.

Fair Labor Standards Act, Family and Medical Leave Act, Leave of Absence & Effort Reporting: What are the Leave Options?
Course Description: Learn how to report process of Overtime (FLSA), Special Compensatory Leave, Medical Leave (FMLA), Leaves of Absence, Workers Compensation the Federal requirements (FLSA and FMLA), and the University of West Florida Policy HR-18.00 and Standard Leave Reporting Practices will be discussed as they apply to these leaves situations.

Managing Unemployment Compensation (for Supervisors Only)
Course Description: Supervisors can learn the unemployment compensation process, including: coverage, eligibility, benefits, and administration. Learn and understand why documenting the correct employment separation reason is important, learn the legal definition of “voluntary resignation” and “misconduct”, the duration of Florida’s unemployment benefits, and understand the unemployment appeal process.

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