Certificate of Administrative Services


The Certificate in Administrative Services is compiled of thirteen (13) courses to represent a degree of knowledge and skills within a particular work area. By completing eight (8) of the thirteen (13) courses within this series, a participant can earn a Certificate in Administrative Services. To earn a certificate, the (8) eight courses must be completed within a two (2) year period.

  • Action Sheets & Essential Documents Overview (Nicole Lohr) 
  • Active Shooter & Emergency Procedures (Peter Robinson/John Warren) 
  • Banner Navigation (Basic) (Sadie Hundemer) 
  • Budget Basics (non RSP) (Jackie Pinkard) 
  • Effective Communication at Work (Disraelly Cruz) 
  • Getting Started with Microsoft SA E-Learning (Jenae Burkart)
  • How to Create a Facilities Work Request & Submit Key Request in UWF’s Route-IT System (Rebecca Crabtree) 
  • P-Card Basic (Eric Englemeyer) 
  • Payroll at UWF (Nancy Wilson) 
  • Procurement Basic Training (Eric Englemeyer) 
  • Services You Can Use! - Business & Auxiliary Overview (Maera Bradberry) 
  • Travel 101 (William Pollard) 
  • UWF Postal Services Workshop (Jack Broach)

Course Outline

Action Sheets & Essential Documents Overview
Course Description: This class will present an over-view of the Action Sheet and Essential Documents process for Staff, OPS, and Student employees. Detailed information on how to complete paperwork and the regulations that drive these procedures will be thoroughly discussed. Attendees will walk away with comprehensive knowledge of how to process all required documents and learn how to locate these items.

Active Shooter & Emergency Procedures
Course Description: This course will inform you how to recognize an active shooter situation and the best methods of surviving the incident. You will also review UWF’s emergency evacuation procedures and notification systems currently in place.

Banner Navigation (Basic): This course can be taken anytime online
Course Description: This course provides new Banner INB forms users with the skills to navigate the Banner INB system. If you will only be using Self-Service Banner, you do not need to complete this course.

Budget Basics (non RSP)
Course Description: Learn the basics about UWF budgets. How the budget is established, transferred, and managed. We will be exploring the annual Operating Budget Book and Schedule C.

Effective Communication at Work
Course Description: This presentation reviews the different ways we communicate in the organization suggests how to be effective in communicating and interpreting others communication. It includes: face-to -face communication, meetings, written, electronic (email), and telephone (voicemail). It will cover the benefits and challenges for each type and offer practical do’s and don’ts to communicating at work.

Getting Started with Microsoft SA E-Learning
Course Description: You must first attend orientation to create a Microsoft account, activate your SA E-Learning access, and get started with Microsoft Learning Central which offers hundreds of hours of select courses for some of Microsoft's most popular products. Courses are grouped into two categories: Applications (MS Office, Project, Visio) and Systems (Windows).

How to Create a Facilities Work Request & Submit Key Request in UWF’s Route-IT System
Course Description: You will be shown steps needed to go through to create/submit a Facilities Work Request and how to properly request keys to your area.

P-Card Basic: This course can be taken anytime online
Course Description: This course provides new P-Card cardholders and P-Card Managers with a thorough understanding of the P-Card system. In addition to this course, P-Card Managers must complete Banner Basics training and P-Card Managers training. This course covers the following topics: P-Card overview, roles and responsibilities, procedures, commodity codes, and P-Card reports. This is an online course that participants may take at their own pace, and begin the course the day after registering.

Payroll at UWF
Course Description: In this session you will re-view the payroll process as related to the payroll time line, payroll calendar and online payroll forms, Electronic W-2’s, direct deposit procedures, and payroll reports available on information navigator. Helpful hints in processing payroll will also be discussed.

Procurement Basics
Course Description: This training will include P-Card, Vendor Registration, Requisitions and Purchase Orders and Solicitations.

Services You Can Use! - Business & Auxiliary Overview
Course Description: The workshop will be an Over-view of Business & Auxiliary Services and will include a combined PowerPoint and Video presentation offering in-depth information about the operations within this department as well as associated areas. Operations include: Bookstore, Copy Services, Dining Services, Licensing, Nautilus Card, Parking & Transportation Services, Postal Services, Records Management, Student Printing and Vending Services. Associated areas include: Beverage Rights, Catering Exclusivity, Marketing, Name Badges and Official UWF Stationery Printing. Visits from operation managers and/or tours of operations may be included as availability and timing permits.

Travel 101
Course Description: This workshop will guide participants through steps on how to properly initiate a TAR (Travel Authorization Request) and submit a TER (Travel Expense Report). We will also be dis-cussing the recent changes to our online travel manual and go over the new forms that travelers will now need to complete. We will discuss meals, mileage, motels, registrations, rental cars, and International/ Foreign Travel. If you handle documents for your department we encourage you to bring your questions to this session.

UWF Postal Services Workshop
Course Description: Learn everything you need to know about mail and how to use it effectively. Find out how to address your mail for success and how you can use UWF Postal Services to help save your department time and money with automated address printing and verification service. Learn about UWF Post Office operations, the Campus Mail System, Student Mail, the UWF Courier Service, and U.S. Postal Service rules. Participate in a “Field Trip” to see mail processing services in action.

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