Policies, Regulations, and FAQs


Policies and Regulations

Acceptable Usage Policy (AUP)

This Acceptable Usage Policy defines some of the limitations of student activity on ResNet. The consequences of violating this policy and how to report such violations are also detailed in this policy. This AUP seeks to ensure that ResNet is usable and available for academic purposes and that students are not abusing the network.

Customer Service Agreement (CSA)

This Customer Service Agreement outlines the level of service that residents should expect of ResNet staff and the level of cooperation that ResNet staff expect from residents. We depend on you for information critical to the resolution of any problems that you may have with your ResNet connection. On occasion, we are also required to visit you in your room. This agreement has been created in recognition of these facts.

Frequently Asked Questions


Are there any fees associated with the use of ResNet?

There are no fees for ResNet services

How do I use ArgoAir in my residence hall?

Residents in Southside Village can the access the Internet through ArgoAir, the university's wireless network. To use ArgoAir, your computer must support 802.11b or 802.11g wireless networking. This is typically done with a wireless or Wi-Fi card. In addition, your wireless connection must support 802.1x authentication; most newer computers, particularly those with Windows 7 and Mac OS X have support for 802.1x built-in. Residents with older computers, however, may need to purchase or install additional software to access ArgoAir on campus.

Residents in other areas may have limited access to ArgoAir in common areas depending on their location in the building.

Please note:
Residents should be aware that while on Argo Air, activities may be limited. Extra security measures must be taken on the wireless network so many students will notice that they may be unable to play online games or use video chat while connected to the wireless network.

Are there resources I can use to keep my computer protected from viruses and spyware?

Please visit our Getting Connected and Protected page for more information on how you can protect your computer.

Can I have a web server or a router in my room?

Servers and routers are not allowed on the residential network. Routers may cause a disruption in the network and introduce unnecessary security risks for other students in the residence hall. For more information please see our Acceptable Usage Policy.

Can we use peer-to-peer (P2P) or other filesharing services on ResNet?

P2P (peer-to-peer) filesharing is a network model in which files are stored on and served by individual home computers. P2P networks provide many different types of content both legal and illegal. For reasons of copyright and bandwidth, most P2P filesharing is prohibited on ResNet including Gnutella (LimeWire, WinMX, BearShare, Morpheus, Acquisition) and Bittorrent (Ares,eDonkey, eMule, Azureus, BitComent).



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