Phishing Scams

Email scams are on the rise and there is no way to effectively block them from your UWF email. In particular, a type of email scam known as phishing attempts to trick you into divulging personal information: username, password, date of birth, SSN, etc. If you responded to a phishing scam, it is important to act quickly.

The high volume of fraudulent email makes it impractical for the ITS Help Desk to alert campus of every new scam, so it is the responsibility of each UWF employee to learn how to identify and react to phishing emails.

If You Receive a Phishing Email

I Received a Phishing Email. What Should I Do?

If you receive a phishing email, mark it as spam.
If you need help determining the legitimacy of an email or website, call the ITS Help Desk at (850) 474-2075. 

I Responded to a Phishing Scam. What Should I Do?

If you responded to a phishing scam, it is important to act quickly.

If you provided a password, account number, or PIN number, immediately change your password and notify the organization that manages the account. In the case of your UWF ArgoNet password, change your password via the My Account app in MyUWF, and then contact the ITS Help Desk.

Tips to Identify Phishing Scams

How Do I Protect Against Phishing Scams?

No legitimate institution will request your password via email.

Be cautious of unexpected requests for personal information. Ask yourself, “Is this information that they should already have? Why do they need this information? ”

Be skeptical of emails from a generic sender, such as “UWF.EDU team.”

Look for misspellings and poor grammar. Legitimate business email is typically professional and polished.

Beware of links to websites. A favorite phishing technique is to create a fraudulent website that looks just like the real website of the organization they are pretending to be. For example, you may be sent to a website that looks exactly like your bank’s website, but is actually run by criminals waiting for you to enter your personal information.

Does anything just not feel right? If you have any doubts regarding legitimacy, contact the institution to confirm. Do not use the contact information provided in the email or website, as it may also be fraudulent. Instead, find the organization’s website or contact information using a search engine.