Where to Send Students for Help

UWF has resources to assist students experiencing academic, medical or emotional needs.

Faculty & Staff 911 Guides

Faculty & Staff 911 Guides provide instructions, checklists, and information concerning different situations that you may encounter as a UWF employee. There are 3 guides (Classroom Disruption, Suicide Prevention, and Responding to Sexual Assault Reports).

Faculty & Staff 911 Guide- Classroom Disruption 

Faculty & Staff 911 Guide- Suicide Prevention 

Faculty & Staff 911 Guide- Sexual Assault 

Responding to a Sexual Assault Incident (PDF)

Academic Integrity

Academic Integrity Resources

Argo Central

Argo Central is physically located in Hopkins Hall, Building #18. Argo Central welcomes all prospective and current students seeking information pertaining to Admissions, Financial Aid, Financial Services, and the Registrar’s Offices. The Argo Central office and website provide customers a single point of contact for questions pertaining to registering for classes, requesting a transcript, accepting your financial aid award, viewing and paying your bill, completing and submitting needed forms and much more.
Argo Central

Career Development & Community Engagement

Career Services provides students opportunities for experiential learning, civic engagement, service, and employment. Programs include cooperative education, internships, Volunteer UWF!, resume-writing, and interview skills. Contact Career Services to request an in-class workshop for your students. Refer students to Career Services if they would like to engage in volunteer activities, service learning, an internship, or other experiential learning, or if they have questions about seeking employment post graduation.
Career Development & Community Engagement >

Counseling & Psychological Services

Counseling & Psychological Services (CAPS) offers counseling and therapy to help students address how to manage, cope and grow with the stress associated with school and life. The primary goal of counseling is to help students develop the personal awareness and skills necessary to overcome problems and to develop in ways that will allow them to take advantage of the educational opportunities at the university. CAPS works closely with Wellness Services and Student Health Services.
Counseling & Psychological Services

Division Enrollment and Student Affairs - Faculty Resource Page

In an effort to collaborate with faculty in support of the academic mission of the University, the Division of Student Affairs has assembled resources to assist you in responding to and managing student behavior in the classroom as well as provide other useful information related to student success.
Division of Enrollment and Student Affairs Faculty Resource Page

Dean of Students

If you are concerned about disruptive behavior of a student in your classroom or have concerns about student issues that might interfere with a student's academic performance or physical or mental health, you can contact the Dean of Students for assistance. This page also provides an online form for identifying a student of concern, who might benefit from attention from the Dean of Students and /or the Campus Care Team.
Dean of Students
Online Incident Report


Student portal to access the online course management system.

First Year Advising

First Year Advising assists first-time in college, continuing freshmen, and undeclared students with their initial course registration, goal setting, and degree planning before they are transitioned to academic advisors in the major departments after completing at least one semester and achieving at least sophomore status. 
First Year Advising Center >

International Education and Programs

The Office of Equity, Diversity, and International Affairs promotes interaction between international students and the University and local communities. They organize educational and social programs and coordinate campus and community services for international students and faculty. These services include Intensive English classes, conversation language classes, assistance with accent reduction, and a variety of cross-cultural social activities.
International Programs and Services >

ITS Help Desk

Contact the ITS Help Desk to report problems with malfunctioning equipment in your classroom or eLearning. The Help Desk also provides assistance with connectivity to the UWF network (including the Argo Air wireless network) and other issues related to academic technology.
ITS Help Desk

Military & Veterans Resource Center

The Military and Veterans Resource Center is a center exclusively for military and veteran students, designed to assist veterans while transitioning from the military to an academic environment.
Military & Veterans Resource Center

Student Case Management Services

The goal of the Office of Student Case Management Services is to help retain the student by providing relevant guidance on various issues. Among the most critical functions of case management at UWF are identifying campus and community resources; analyzing students’ concerns and recommending appropriate solutions and course (s) of action; understating and communicating concerns and determining possible outcomes. The case management director works in collaboration with various offices on campus to address student needs including academic affairs, Psychological and Counseling Services, Admissions, Housing and Residence Life, the Office of the Registrar and faculty and staff.
Student Case Management Services

Student Accessibility Resources

Student Accessibility Resources works with students and faculty to help make UWF an accessible learning environment. The office offers a variety of services to students with documented disabilities. You might also be contacted by a staff member about a student in your class who has documented needs for assistance and special accommodations in your class. If you believe a student might qualify for these services (or if you have a student who requests these accommodations), you should refer your student to Student Accessibility Resources for evaluation and documentation of needs for accommodations. Many students are not aware that they must initiate a request for disability services (unlike the secondary school environment, where the process is often initiated by others). The website provides information about the types of services available to students with documented needs.
Student Accessibility Resources >

Student Grade Appeals Policy

The Student Grade Appeal process provides students the opportunity to contest a grade in a course.
Student Grade Appeals Policy >

Student Grievance Policy

The Student Grievance process provides students the opportunity to bring complaints to the attention of the University. The student Grievance process may only be used to grieve a University action or decision when there is no appeal process associated with that particular University action or decision. This process is deigned for student concerns for which there are not other avenues of redress.
Student Grievance Policy >

Student Health Services

UWF Student Health Services (SHS) is committed to providing quality and cost effective general health services for students. Currently enrolled UWF students paying the student health fee are eligible for SHS services. However, the student health fee does not cover all possible charges at SHS. Certain exams, services, procedures, lab tests, and immunizations are provided at significantly reduced costs to the student.

Students are seen by appointment only at SHS. Appointments can be made by calling 850-474-2172 or visiting the clinic in person.

SHS is not equipped to function as an emergency room. For emergency situations on campus,
call 9-1-1 to ensure emergency care is received as soon as possible.

Student Health Services

Student Transition Program (STP)

 STP promotes inclusion and collaboration through programs and experiences that equip students with resources, guidance, and peer connections. Support is provided for partnerships between students, families, and the University in order to foster a successful transition into the Argo Campus community.
Student Transition Program

Testing Services

Testing Services administers examinations required for admission to colleges, graduate and professional schools such as the ACT, SAT, GRE, MAT, LSAT, TEAS, and TOEFL. We also offer other exams required for professional licensure or certification such as CHES, CLA/CP, and Praxis. Additionally, proctored exam service is available for students enrolled in UWF online courses, UWF students needing a make-up exam, or students enrolled at other institutions who need exams proctored. There is no charge for UWF students needing a proctored exam. Testing Services also administers all accommodated exams for students registered with Student Accessibility Resources.
Testing Services >

Tutoring & Learning Resources

Tutoring & Learning Resources provides free academic support services to all students enrolled at the University of West Florida. Services include subject-based tutoring, study-skills assistance, and general paper reading. More information at Tutoring and Learning Resources

Fostering Student Retention

The Retention Initiatives program promotes UWF student learning and development by providing various resources, such as, transitioning during a student's first year, tutoring, mentoring, and career guidance.  To aid in student retention and graduation, the programs offered include:

  • Dive Deep First Year Experience
  • TRiO Student Support Services
  • Foundations for Success
  • The GRIT summer bridge program
  • Return in Search of Excellence (RISE)
  • Take Stock Collegiate Scholars
  • Men's and Womens Empowerment programs

Retention Initiatives

University Libraries

UWF Libraries offers faculty members and students a wealth of resources ranging from a large holding collection to numerous electronic research tools.  Library staff are very willing to assist faculty and students alike in research activities and class projects.  Faculty can place materials in the course reserve area to allow easy access to students.  The library also offers both space and equipment to supplement teaching and learning, such as rooms with SMART Boards, quiet study areas, small group meeting rooms, special software and hardware for individuals with disabilities, and borrowable Kindles or iPads.  The library is also glad to work with faculty in considering books to add to the collection.  Finally, the library is an innovator through activities and services offered in the 5th floor Skylab, such as 3D printing.
University Libraries

Office of Undergraduate Research (OUR)

The Office of Undergraduate research facilitates collaborations between undergraduate students and faculty by providing funding and administrative support for undergraduate scholarly and creative work. OUR sponsors an annual UWF student symposium and provides travel to national and regional conferences.
Office of Undergraduate Research

Wellness Services

The mission of UWF Wellness Services is to support student success through health education, promoting healthy choices, and encouraging activism.
Wellness Services

International Student Assistance

The International Student Office assists with all international students, scholars, and employees at UWF, including advising on immigration rules and regulations and transitions to life at UWF. The Intensive English Program provides instruction in English as a second Language (ESL), assistance with American culture, and assistance with improving communication in spoken English (accent reduction).
International Student Office >
Intensive English Program
International Student Challenges in the Classroom (PDF)

Student Appeals Processes

The University of West Florida offers students a variety of opportunities to appeal University actions, decisions, procedures, and practices. The link below connects with the Dean of Students office and includes information on many of the University's appeal processes.
Student Appeals (Dean of Students)

Student Rights & Responsibilities

The University provides a process for addressing and adjudicating incidents of academic and non-academic student misconduct.  The following link provides various resources for understanding and addressing student behavior, rights, and responsibilities.
Office of Student Rights and Responsibilities

Updated: 04/24/18  adm