Emergency Services

If you feel like you are experiencing a mental health emergency and need to be seen by a counselor right away there are several emergency service options available to you.

Image of a white cross on a red background.

Examples of an emergency include the recent experience of sexual assault, the recent death of a significant person in your life, or thoughts about harming yourself or someone else.

Counseling & Psychological Services offers emergency services to UWF students. During normal business hours, which extend from 8 a.m. to 5 p.m., Monday through Friday, when the University is open, you may call Counseling & Psychological Services for immediate assistance or walk in and ask to be seen that morning or afternoon. After hours, the automated system will instruct you on how to page the psychologist on call. Please note that on-call emergency services are not available when the university is closed for the winter break.

Services Available 24 hours Per Day

Telephone Crisis Counseling:  
Hopeline Network 1-(800) SUICIDE (784-2433)
Trevor Lifeline for LGBT Youth 1-(866) 4UTrevor (488-7386)
National Suicide Prevention Lifeline  1-(800) 273-TALK (8255)
Rape Crisis Trauma Recovery Hotline  433-RAPE (7273)
UWF Counselor on Emergency Call  (850) 474-2420 and follow prompts
Crisis Text Line Text START to 741741
Trans Lifeline (877) 565-8860
Baptist Hospital Emergency Room  434-4011
Sacred Heart Hospital Emergency Room  416-7000
West Florida Hospital Emergency Room  494-4000
Law Enforcement:  
Local Law Enforcement  911
UWF Campus Police  474-2415

If You Are Concerned About Another Student

Immediate Threat: CALL 911

If you are not with the student ask for the police to do a welfare check and speak directly to your concerns. Campus police will do this for on campus students and local law enforcement will do this for off campus students. Examples of immediate threat include:

  • Has a weapon or is threatening to stab self or to jump
  • Threatens or attempts to harm others
  • Reports has taken pills
  • Worried about violence of any kind
  • Intoxicated/high and suicidal
  • Cannot commit to safety

Possible Threat of Harm

If student displays any warning signs, ask the student in private, "Has it gotten so bad you are thinking of killing yourself?" What you do next depends on how they respond to this. If you have serious concerns that they are an immediate threat to self or others or possible future threat to others, CALL 911. If it is not clear that they are an immediate threat to self but they are having thoughts of harming themselves they will need to be evaluated further:

  • Police are trained to assess for safety and can provide this assessment on-site anywhere on or off campus. On campus would be UWF police, off campus would be the appropriate local law enforcement.
  • Emergency room personnel are trained to assess for safety. If you know the person needs to be in the hospital you can take them directly to the closest emergency room for a Baker Act assessment.
  • All UWF students are eligible for emergency assessments. During office hours (M-F, 8-5) we can provide assessments in Bldg 960 at Counseling & Psychological Services. Call 474-2420 and have the student request an emergency appointment. Have them be clear that they have concerns about hurting themselves. Walk with them to the clinic if you can, to make sure that they get there safely. After hours and on weekends, crisis counselors are available by phone by calling 474-2420 and following the prompts to talk with a counselor on call. The counselor on call can assess a student and determine whether they need to go to an ER or can wait for a crisis appointment the next day in Bldg 960 with Counseling & Psychological Services.

Serious Ongoing Concerns

If the student displays any warning signs but clearly denies thoughts of harm and/or there are long-term concerns such as cutting, an eating disorder, or increasing alcohol use:

  • Refer them to Counseling & Psychological Services. Depending on how concerned you are, offer to call with them and put them on the phone to make the appointment. Call 474-2420 or come to the clinic in Bldg 960.
  • Refer them to the CARE team by putting in a student of concern report with the Dean of Students. A staff member from the Dean of Students Office will review the report and decide whether to contact the student directly, or how best to follow-up regarding the concerns.

May Benefit from Help, But no Serious Concerns

  • Refer them to Counseling & Psychological Services. Depending on how concerned you are, offer to call with them and put them on the phone to make the appointment. Call 474-2420 or come to the clinic in Bldg 960 during office hours.


  • Call Counseling & Psychological Services (474-2420) and ask to consult with a counselor.

Warning Signs

It is not possible to list all of the potential warning signs that may suggest that a person may be thinking about harming themselves. The following list identifies some behaviors/symptoms to look for:

  • Talking about suicide: A person may make direct statements such as “I want to kill myself” or indirect statements such as “This world would be a better place without me.”
  • Pattern of changes in behavior:  Significant increase or decrease in sleep, significant increase or decrease in eating, decreased interest and participation in activities, a significant decrease in academic performance, increased engagement in impulsive risk-taking behavior, decrease in mood, or a sudden marked increase in mood.
  • Feelings of hopelessness: The person conveys the belief that things will never get better.
  • Preparations for death:  Purchase of or possession of the means to kill oneself, giving away one’s possessions or writing a will.
  • Recent experience of loss: The recent death of a family member or close friend, the recent loss of anything of significance to a person, such as loss of a job or ending of a relationship.
  • Alcohol and other drug abuse:  This is particularly of concern when a person has a tendency toward impulsive behavior when under the influence of these substances.
  • History of previous suicide attempts: The attempt may have been made by the individual or there may be a history of others in their lives having committed suicide.

For more information on suicide and suicide prevention, visit ULifeline.org.