Mission Statement and Vision

The Office of Student Case Management Services is designed to respond to student issues and concerns both inside the classroom and beyond. Each student’s case differs and can range from a simple email to instructors to inform them of a student’s illness to interventions that are far more severe.


The goal of the Office of Student Case Management Services is to help retain the student by providing relevant guidance on various issues. Among the most critical functions of case management at UWF are identifying campus and community resources; analyzing students’ concerns and recommending appropriate solutions and course (s) of action; understating and communicating concerns and determining possible outcomes. The case management director works in collaboration with various offices on campus to address student needs including academic affairs, Psychological and Counseling Services, Admissions, Housing and Residence Life, the Office of the Registrar and faculty and staff.



EARS: Easy Assistance Referral System

Know a student who is struggling with academic or personal issues?  

Not sure how to help them?

The University’s Office of Case Management Services can help by giving us your EARS!

It's easy. It's confidential. It's important.

Please fill out our form to help.

Easy Assistance Referral System

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