TeCMEN Aerospace Quality Improvement Certificates

The University of West Florida and the Economic Development Council of Okaloosa County are committed to retaining and expanding its aerospace manufacturing and engineering related industries and maintaining a technologically skilled workforce to support continual growth.

West Florida's Emerald Coast is home to the 20-year old Technology Coast Manufacturing and Engineering Network, a regional aerospace cluster known as TeCMEN. This is a group of interconnected companies, municipalities, CareerSource Okaloosa Walton, higher education centers, and research institutions linked formally by the Economic Development Council of Okaloosa County and the University of West Florida.  A group of 37 firms meets monthly to discuss issues related to technology transfer, new business, contract-teaming, and training needs. Guest speakers at TeCMEN meetings include aerospace researchers and business leaders, most of whom live and work nearby. Read more about UWF's partnership with the Economic Development Council of Okaloosa County and CareerSource Okaloosa Walton.

See what we've done in previous years in the archive.

Course Offerings in 2017 (2018 training calendar - coming soon)

January 2017 - Process Mapping
April 2017 - Certified Lean Practitioner
May 2017 - Project Management Professional
June 2017 - AS9100 Revision D Internal Auditor
June 2017 - Fundamentals of Technical Writing
August 2017 - Principles of Problem Solving: Systems Engineering Seminar
August 2017 - Corrective and Preventive Action for Aerospace (CAPA)
December 2017 - Lean Six Sigma Green Belt

Process Mapping

Schedule: Wednesday, January 25 and Thursday, January 26; 8:30AM - 5:00PM
Tuition: $1,000* (No cost to TeCMEN members)
Course Objectives: Process mapping allows examination of a business’s organizational structure, removal of ineffective practices and errors, implementation of changes, and improvement of customer satisfaction. By examining a business’s core processes, one will be able to implement improvements that will make a business more efficient. Instructors experienced in various industries will teach attendees how to improve businesses via process mapping. Because business processes are essential to connecting with customers, it is necessary to understand a business’s core processes.

Who Should Attend?
System implementers
Management representatives
System coordinators
Change managers
Improvement teams

Key Topics:
What is a process map?
Benefits of process mapping
Improve processes through:
Eliminating processes that are unnecessary
Automating, combining, altering or modifying steps
Outsourcing elements of the process
Changing the location where steps are completed


Certified Lean Practitioner

Schedule: Tuesday, April 4 through Thursday, April 6; 8:30AM - 5:00PM
Tuition: $1,695* (No cost to TeCMEN members)
Course Objectives: The Lean Enterprise looks to eliminate waste by using resources for the value of the end customer only, “value” being anything for which the customer is willing to pay. Unnecessary spending of resources can be eliminated, with an emphasis on maintaining customer value with less work, reducing costs in the process. Any organization that is looking to cut its resource usage can benefit from Lean Enterprise. Attendees will receive an introduction to Lean Enterprise and practical instruction in how to complete a Lean project. This 3-day course is not only for those interested in practicing Lean in their own organizations, but also for those already practicing Lean who are looking for a deeper understanding into tools and methods.

Who Should Attend?
Company owners
Senior management

Key Topics:
Basic methodology of Lean Enterprise
Lean project management
Understanding of waste elimination and value added
Basic understanding of visual controls and 5S
Process mapping & value stream mapping
Set-up reduction
Deployment options


Project Management Professional (PMP)

Schedule: Tuesday, May 23 - Thursday, May 25
Tuition: $1,900* (No cost to TeCMEN members)

Project management is growing exponentially. It's now used in virtually all industries, such as: construction, health care, government, education and engineering. Projects are how these organizations streamline to improve productivity. Expertise in project management is a source of security, prosperity and power to these survivors. To take the Project Management Professional (PMP) certification test, 35 contact hours of project management education are needed. These hours must include "content on project quality, scope, time, cost, human resources, communications, risk, procurement, and integration management.

Who Should Attend?
The Project Management program is designed for professionals seeking PMP certification or for other business professionals seeking to improve their professional repertoire with knowledge of project management.

Certification Information:
There are no specific prerequisites for this course; however, if you plan to take the PMP Exam, you will need a Bachelor's degree and 4,500 hours of project management experience in addition to this course, or a High School Diploma or GED and 7,500 hours of project management experience


AS9100 Revision D - Internal Auditor

Schedule: Tuesday, June 6 - Thursday, June 8
Tuition: $1,180* (No cost to TeCMEN members)
Course Objectives: This 3-day hands-on course is intended for individuals who want to develop their skills to support their organization’s AS9100 systems through internal audits. It is based on the current Aviation, Space and Defense requirements of AS9100 Rev D and AS9101 Rev F. Workshop and case study activity will focus on the auditing techniques as referenced by ISO 19011:2011 and AS9101F. This highly participative course provides comprehensive instruction on auditing aerospace quality management systems (AQMS) and follows the basic process of an internal audit of an aerospace manufacturing facility, from audit preparation and completion through the corrective action process. A fourth day audit lab is recommended to apply learned theories to a practical environment (on-site sessions only).

Who Should Attend?
Internal audit program managers
Quality professionals
Management representatives
Line managers
Anyone who will perform internal audits
Companies seeking AS9100 certification
Companies that recognize the value of operating a controlled quality management system

Key Topics:
Detailed discussion of AS9100D and the objective evidence needed to show conformity to the requirements
Identifying key activities for performing a successful audit
Planning aerospace internal audits
Developing effective auditing techniques
Developing and practicing skills to accomplish process audits
Ensuring that internal audits are a value added activity
Evaluating the significance of audit findings
Improving communication skills for the presentation of audit findings
Reporting the findings and evaluations
Developing and implementing corrective action programs
Understanding audit guidance provided by AS9101F


Fundamentals of Technical Writing

Learn to communicate complex subjects in technical documents

Schedule: Tuesdays, June 27 - September 26 (no class July 4)
Tuition: $2,000* (No cost to TeCMEN members)
Course Objectives: Participants learn the skills required to succeed as a technical writer. Each will practice translating complex information into easily understood language. Participants will have the opportunity to collaborate and learn from one another by reviewing draft files over an 8-week period.

Key Topics:
Secrets of successful technical writers
Technical writing conventions
Interviewing skills
Desktop publishing and timesaving techniques
Formatting techniques
Key tips for developing graphics and templates
Documentation management
How to publish documents both on paper and electronically

Who Should Attend?
Technical communications managers
Grant writers
Management representatives


Principles of Problem Solving: Systems Engineering Seminar

Schedule: Wednesday, August 2
Tuition: $2,000* (No cost to TeCMEN members)
Course Description: This class is a one day seminar based on the material in the Principles of Problem Solving class in Georgia Tech’s Advanced Problem Solving Certificate program. Principles of Problem Solving class covers the fundamental principles that all good problem solvers either intuitively know or have learned through repeated application of their skills. With the information in this seminar and some disciplined practice, anyone can become a more effective problem solver.

Who Should Attend?
Basically anyone that wants to improve their problem solving skills. The class does have a technical bent to it in that most of the examples are taken from the engineering and business communities, however the material will be easily digested by anyone interested in improving their problem solving skills. Note, this class is not about mathematical problem solving and no mathematical skills other than basic algebra will be necessary.

Key Topics:
An introduction to the notion of a Wicked Problem and how all the problem solving tools and techniques covered in the class are geared towards "taming" wicked problems.
An introduction to formal problem solving methodologies and the key aspects that all good problem solving methods contain.
Introduction to tools and techniques to aid in the problem formulation and problem definition stages of problem solving.
Introduction to tools and techniques to aid in the solution generation stages of problem solving.
Introduction to tools and techniques to aid in the solution evaluation and selection stages of problem solving.


Corrective and Preventive Action Course for Aerospace (CAPA)

Schedule: Tuesday, August 15
Tuition: $550* (No cost to TeCMEN members)
Course Objectives: Corrective and Preventative Action are Quality Management System (QMS) processes that can be used to help attendees rectify and prevent problems in their organizations. These QMS processes have been challenging to organizations, but this practical course teaches attendees how to implement effective corrective actions and improve performance. This course will help attendees overcome common barriers, including underestimating value, proper time commitment, and being overwhelmed by necessary tasks.

Who Should Attend?
Any personnel who will conduct corrective action or participate as a corrective action team member, as well as any individual who simply wishes to learn more about the 7-step approach.

Key Topics:
Overview of corrective action
Determining ownership
Defining the problem
Isolating and containing the problem
Determining the root cause
Choosing a corrective action
Implementing and validating the corrective action
Preventing recurrence
Preventive action process


Lean Six Sigma Green Belt

Schedule: Tuesday, December 12 - Thursday, December 14
Tuition: $2,500* (No cost to TeCMEN members)

Lean Six Sigma Green Belt Training introduces a practical understanding of the DMAIC (Define, Measure, Analyze, Improve, Control) process. With this training, attendees will learn methods to support and be involved with their company’s Six Sigma Improvement Team. Six Sigma Green Belt Training overlaps with the first week of Six Sigma Black Belt training, with Green Belts spending up to 20% of their time assisting Black Belt projects or working on their own projects. Attendees will learn how to use the proper Six Sigma methods or tools to solve problems related to their organizations. A simulation called “Boards-R-Us” is used to help attendees understand the DMAIC process.

Note: This course does not cover the area of statistics. For statistics training, see the course in Data Measurement and Analysis.

Who Should Attend?
Any employee of an organization participating in Six Sigma teams
Anyone who works at an organization that could benefit by doing things more efficiently

Key Topics:
Define - Participants will be taught the tools to help identify and/or validate their improvement project, define customer requirements, and prepare themselves to be an effective project participant/leader.
Measure - Participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. Participants will learn the basics of variation and measure/calculate process sigma.
Analyze - Participants will learn how to analyze process performance data to further refine the opportunity for improvement. Participants will use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction.
Improve - Participants will learn how to generate creative solutions that eliminate the root cause of customer defects. Participants will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization.
Control - Participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. Participants will discuss how to disseminate lessons learned, identify replication and standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained.

Register for Lean Six Sigma Green Belt


*Tuition rates based on enrollment for one participant. 
Group pricing is available, economical & provides organizations scheduling flexibility.

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