Frequently Asked Questions

FINANCIAL AID

Financial Aid already has their own FAQs link at http://uwf.edu/offices/financial-aid/general-information/faqs/

 Q: Is there a deadline for applying for Financial Aid?

A: The FAFSA (Free Application for Federal Student Aid) is available October 1st for the upcoming academic year. There is not a deadline; however, the earlier you apply the greater your chances are for receiving limited grant and/or federal work-study funds. When you complete the FAFSA you are applying for Federal, State, and University assistance

 Q: Who is eligible for Financial Aid?

A: In order to be eligible for financial aid, students must meet the following criteria:

1) U.S. citizen or eligible non-citizen; students who are on a temporary or student visa are not eligible for financial aid.

2) You must be admitted as a degree seeking student.

3) You cannot be in default on any prior student loans and do not owe a repayment on any Title IV financial aid.

4) You must be enrolled in the required number of hours.

5) Male students between the ages of 18-25 must register with Selective Service at www.sss.gov to receive financial aid.

Q: What is the Federal School Code for UWF?

A: Our Federal School Code is 003955. This code is required on the FAFSA in order for UWF to receive the results

Q: How does a student apply for Financial Aid and how often do they need to apply?

A: Complete the FAFSA online at www.fafsa.gov. You must re-apply every year.

Q: When will I be awarded?

A: We start awarding financial aid in March for the following academic year.  You will receive all award notifications via email, so it is important that you check your email often.

Q: What if we have not filed our taxes yet and we will not complete them until April; can I still complete the FAFSA?

A: On the 2017–18 FAFSA, you (and your parents, as appropriate) will report your 2015 income information, rather than your 2016 income information.  Since your taxes for 2015 are already complete, you can use the IRS Data Retrieval Tool.

Q: Do I need to be full-time to receive financial aid?

A: No.  You may be enrolled part-time and be eligible for financial aid.  Different awards have different enrollment criteria.  For example, Federal Direct Loans and Bright Futures require at least half-time enrollment.  All students are awarded assuming full-time enrollment.  If you change enrollment plans, the Financial Aid Office must be notified immediately, and we will revise your award if necessary.

Q: What is cost of attendance?

A: Cost of Attendance is the student budget used in calculating your eligibility for financial aid. It includes estimated expenses for tuition, books, housing, meals, transportation, and other personal expenses.  Please note that the cost of attendance does not reflect a student's actual charges, rather estimates or average costs.

Q: I should have a Florida Bright Futures Scholarship but I don't see it on my account - why is that?

A: There can be a couple of reasons why a Bright Futures scholarship may not show. If you are just graduating from high school this year, you'll need to make sure that you've completed your Bright Futures/State of Florida Application and that your scholarship has been posted with UWF's code 171 so that we can receive information from the state on your eligibility. We may not be able to process your Bright Futures scholarship until you take this step.

Also, if you are a new student to UWF, make sure that the Admissions Office has your residency information to document your Florida residency status, as that is required for Florida Bright Futures awarding.

Q: Can I get financial aid for summer school?

A. You may be eligible for financial aid in the summer; however summer aid is limited.  Please notify the Financial Aid Office if you plan to attend summer school.  It is important that you plan accordingly if you know you are attending in the summer, so you can save some of your aid eligibility for the summer semester and not use all available funding during the fall and spring semesters. 

Q: What happens if I withdraw from a course during the semester? How will it affect my financial aid?

A: Your financial aid maybe adjusted if you withdraw from a course during the semester. Please contact the Financial Aid Office prior to withdrawing to determine if you will be required to pay back funds and if the withdrawal will jeopardize your eligibility for future aid.  Withdrawing may also affect your ability to maintain Satisfactory Academic Progress; please review our SAP policy

Q: Does an outside scholarship affect my financial aid award?

A: Scholarships are included as a resource in your financial aid package.  It is our policy to ensure that students are awarded for achievements and efforts by first applying these funds to any unmet need the student may have.  If need has been met 100%, we will reduce your student loan and/or spring awards when possible. It is the responsibility of the student to notify the financial aid office of all outside scholarship awards.

Q: What is the difference between subsidized and unsubsidized Stafford loan?

A: An unsubsidized loan accrues interest during in-school grace period, while a subsidized loan does not. The Federal government pays the interest on the subsidized loan while you are in school at least 1/2 time (6 credit hours or more). 

Q: When do I have to repay my loans?

A: Repayment begins on student federal loans six months after graduation or after the student is no longer enrolled at least half-time.  In all cases, loans must be repaid regardless of whether you complete the program or are satisfied with your educational experience. Failure to repay your loans can result in serious consequences and negatively impact your ability to obtain future credit.  For alternative/private loans, please contact your lender for repayment information  

Registrar 

Q: Can I get an unofficial transcript for my records?

A: Students can access (and print) an Unofficial Transcript at no charge from their online student account. Current and former students access the Unofficial Transcript link through MyUWF.

Student with holds preventing the release of Official Transcripts will not be able to access their Unofficial Transcript. 

Q: The transcript I requested was never received at the address I provided. What do I do now?

A:  If you ordered your transcript online, or by phone, contact Credentials, Inc. at (800) 646-1858. Operators are available Monday through Thursday from 7 A.M. to 7 P.M. Central Time and on Friday from 7 A.M. to 5 P.M. Central Time. The Recipient must contact the Registrar's Office via email (registrar@uwf.edu) between 14 days and 45 days of the transcript being mailed. We must allow at least 14 days for the U.S. Postal Service to deliver the transcript. Replacement transcripts can be sent again before 45 days has elapsed. 

Q: Where can I see if my degree has been awarded?

A: Students may view their unofficial transcript using the "Student Academic Records Menu" app in MyUWF. Students with holds preventing the release of Official Transcripts will not have access to Unofficial Transcripts. 

Q: When are diplomas mailed?

A: Diplomas are mailed to the diploma address indicated on the graduation application approximately 6-8 weeks following degree posting.

Q: How do I view my Excess Hour Counter?

A: Log in to my.uwf.edu and type "excess hours" in the search engine. Click on the Excess Hours app to view your personalized excess hour values. For further instruction about this process, access the public Confluence page on Viewing excess hours values in MyUWF. 

Q: Could changing or declaring majors and minors negatively impact students?

A: Yes, it may prolong your degree completion. Because every student’s situation is unique, all students are highly recommended to speak with an Academic Advisor, review Excess Hour Surcharge legislation (Undergraduates only), and consult Financial Aid if you receive loans or grant.

Q: What is the difference between dropping and withdrawing from a class?

A: Students can drop one or all of their classes without penalty until the add/drop deadline for that class. When dropping a class, it will no longer be displayed on your transcript, it will not be included in your attempted semester hours, and you will not be charged for the class.

After the add/drop deadline, students wanting to be removed from a class will have to go through the withdrawal process. When withdrawing from a class, it will still be displayed on your transcript with a grade of “W,” it will be included in your attempted semester hours, and you may face some or all tuition charges for the class    

Admissions

Q: How long does it take to receive an admissions decision?

A: Once all required academic documentation is received a decision usually takes 2-4 weeks, depending on the time of the year. We are dedicated in conducting admission evaluations as quickly as possible, but it is up to the applicant to verify all needed documentation is received in a timely manner. Students should check their status often.

Q: Do I have to pay the admissions application fee if I apply to UWF more than once?

A: Application fees expire one year after the payment is made. After that date, you will need to pay another application fee. Readmitting students, who have attended UWF as an undergraduate before, do not have to pay a new application fee when completing their readmission application. 

Q: I’ve been accepted! What should I do next?

A: Congratulations!  It is important for all newly accepted students to notify us regarding your decision to attend UWF. You can accept your offer of admission by going to MyUWF and selecting the “Application Status.” Other steps, including orientation, financial aid, and registration can be viewed on each of these web pages: Freshman Next Steps, Transfer Next Steps, Readmitted Student Next Steps.

Q: What is Orientation and is it mandatory to attend?  

A: Orientation is a chance for students to learn about financial aid and services, parking information, writing lab and other tutoring resources, how to get involved in student activities, residence life and housing information, and personal safety tips. If you are attending an on-campus orientation, you will also meet other students, faculty members, academic advisors and register for classes. Orientation is MANDATORY for all first time in college students. Orientation for transfer students is an optional (but highly encouraged) next step for your enrollment at the University of West Florida. You may choose to complete the online program and finish up face-to-face during our Transfer Advantage PLUS program 

Q: Do I have to pay the admissions application fee if I apply more than once to UWF?

A: A new application fee is required of students who have completed additional courses between the original semester they applied for and the new semester they are wanting to start classes. Also, a new application fee is required for students who wish to be considered for admission for a semester that begins more than 12 months after the originally requested semester of admission. Students who have previously attended UWF as an undergraduate will not have to pay an application fee for their readmission application. 

Q: How do I change my major?

A: Students who are new to UWF, and have not started classes yet, can change their major online here.  Current students need to contact the advisor of the major they would like to change their major to.  The advisor will submit the request to the Registrar Office.    

Argo Central

Q: I still have questions. Who do I contact?

A: Argo Central

     Building 18

     11000 University Parkway

     Pensacola, FL 32514

     ArgoCentral@uwf.edu

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