What is Quality Matters?

Quality Matters Logo
Quality Matters Logo

Quality Matters (QM) is a faculty-centered, peer review process designed to certify the quality of online courses and online components. Sponsored by MarylandOnline, Inc. Quality Matters has generated widespread interest and received national recognition for its peer-based approach to quality assurance and continuous improvement in online education. Originating from a FIPSE grant, Quality Matters is now a self-supporting organization offering institutional subscriptions and a range of fee-based services including Quality Matters-managed course reviews and an array of trainings. UWF is now a subscribing member of Quality Matters.

QM Program Components

QM consists of three primary components:

  1. The QM Rubric
    • To obtain a copy of the fully-annotated version of the rubric, contact Cindy Mersereau (cmersereau@uwf.edu, 474-3291).
  2. The Course Review Process
  3. QM Professional Development Opportunities for faculty
    • If you are interested in registering for a QM workshop, contact Cindy Mersereau; funding may be available to cover the cost of registration.

Learn more about QM:

The QM Bill of Rights for Online Learners:

The following video and document was produced by QM and voices student expectations regarding their online courses.

These "rights" are based on research done in 2010 with more than 3,000 students at 31 institutions by Penny Ralston-Berg, Instructional Designer at the Pennsylvania State University's World Campus. The student rights, or expectations, dovetail nicely with the Quality Matters Rubric.

QM Faculty Scholars

Quality Matters Faculty Scholars are appointed by the Academic Technology Center to help promote the Quality Matters Program to their colleges and campus-wide. QM Scholars are trained QM Peer Reviewers who are knowledgeable of and experienced in the QM process.

Current QM Scholars:

College of Arts & Sciences

  • June Watkins - Academic Technology Center / Philosophy

College of Professional Studies

  • Anita Solarski - School of Education

Previous QM Scholars:

College of Arts & Sciences

  • Will Hugli - Environmental Studies

College of Professional Studies

  • Kathy Johnson - Justice Studies
  • Nancy Hastings - Applied Science, Technology and Administration

Contact Cindy Mersereau (cmersereau@uwf.edu) at 474-3291 or June Watkins (jwatkins1@uwf.edu) at 474-3165 to arrange a QM information session or hands-on workshop for your department.

Visit the QM website at http://www.qualitymatters.org.