Contact Alesia Ross, marketing coordinator, for customer service compliments or suggestions for improvement about the university. Customer service means treating each other (faculty, staff and students) and our guests with professional courtesy, respect, caring and offering the best assistance we can provide. Please let us know how we are performing with telephone etiquette, giving directions on campus, providing information you are seeking and similar customer service issues. You may give feedback by using our online comment card.

Welcome Center Information
The University of West Florida Welcome Center provides assistance with information regarding the university and the Pensacola community and is dedicated in its efforts to provide quality customer service to students, faculty, visitors, employees and local community. The Welcome Center provides assistance with directions to the UWF campuses, directions to people and places on campus, parking passes for visitors, information regarding university events, supplies and disseminates UWF welcome packets, manages the university marquee on the Pensacola campus, disseminates the "UWF Fountain" employee newsletter, disseminates the campus directory, answers questions regarding general campus information via telephone and provides university publications to customers (UWF maps, catalogs, student life handbooks, Pensacola maps, academic department’s degree information, campus directories, etc.) For more information, contact Alesia Ross, marketing coordinator, at (850) 474-3000 or (850) 474-3002 or e-mail welcomecenter@uwf.edu or aross@uwf.edu.