How do I access my voicemail when I am away from my phone?
To access your voicemail from a remote location, dial (850) 473-7171 from off-campus, or 7171 from other campus locations. When prompted, dial your extension number followed by #. When prompted, dial your password followed by #.
How do I forward my incoming calls to an off-campus number, local or long distance?
UWF employees forwarding their work station/office phones to off-campus locations should consider the following:
- Unanswered calls will not return to the employee's campus voice mailbox but will be treated in the same manner as any unanswered call to the off-campus number.
- Employees forwarding a campus phone to an off-campus number should consider modifying the answering machine or answering service to reflect their status as UWF employees, thus eliminating any potential confusion for the caller.
- Departments will need to provide calling cards if employees, working at home, need to make long distance calls or submit charges for reimbursement.
- Ancillary UWF locations such as the Historic District, Sacred Heart, UWF SBDC, etc. all have AT&T Centrex lines. Currently, these Centrex lines do not have forwarding capability; however, this feature may be added by submitting a Communication Services Authorization (CSA) to Tallahassee. There would be a State mandated non-recurring fee for each line which requests forwarding capability.
How do I change the ringer volume on my phone?
Display Phones: To change the audio settings on your phone, use the arrow buttons to access the Main Menu. Scroll (arrow buttons) and select Audio Settings by pressing the check mark button. When you reach "Phone Settings: 1-Ring volume?", press the check mark button. Use the "+" and "-" keys to adjust the volume. Press the check mark button when the desired volume is attained.
Non-Display Phones: Press the "+" or "-" button. Press 1 for ring volume. Use "+" and "-" keys to adjust volume. Press the "+" and "-" buttons at the same time when desired volume is attained.
How do I get rid of blinking lights on my phone??
Press FWD (Forward) button, or get a dial tone and dial ##91. If the phantom/second line is blinking, press the phantom line button, get a dial tone, and dial ##91.