University of West Florida

Information Technology Services



Help Desk News

Fall 2010
Message from the Acting CIO, Coming Soon from ITS, Meet your ITS Help Desk, Enhancing Student Engagement with TurningTechnologies Response System, UWF Classroom Technology Team Enhances Instructional Technology in Classrooms, Success with LinkedIn: Getting Students to Think Beyond Earning an Easy 'A', Cool Stuff in Google Apps, How UWF is Using Google Apps, Tableau!, New IT Project Prioritization Process, Online with D3, Microsoft Software Update, ITS Wears Hardhats, Student Technology Fee at Work: UWF Computer Lab Refresh, Social Networking Guidelines, Digital Media at the UWF Library

Faculty Edition - Fall 2009
Student Response Systems, Leveraging Google Apps in the Classroom, UWF's Classroom Technology Team, Reduced Student Printing Quota, Setting Student Support Expectations, eLearning Course Shells for Non-eLearning Courses, Cable TV in Classrooms Discontinued, Student Early Warning System, UWF Delivers Mathematics Graduate Program Fully Online with Elluminate, Sharing Files that Exceed Email Size Restrictions, School of Science & Engineering, Extending Online Instruction with Scopia

Volume 5, Issue 1
Google Apps Update, Accessing UWF Systems During an Emergency, Sharing Large Files, Spyware Protection for your Home Computer, Phishing Scams, Other Technology News

Faculty Edition - Fall 2008
Instructional and Administrative Video Conferencing, Elluminate Online Classroom and Scopia Desktop, Uses of Video Conferencing and Elluminate, Student Response Systems, TurnItIn Plagiarism Detection, Respondus Helps Reduce Cheating in Online Quizzes, New Proposal and Grant Reports, ArgoPrint Changes, Mac Computers Available in the SAIL Lab, Mac OS Available for University-Owned Computers, Learn 8 in'08, New ITS Help Desk and Computer Lab Hours

Volume 4, Issue 3
Google Update, ArgoNet Printing Services, Did You Know, Changing Your Password is Important, Information Navigator - Procurement and Contracts, Wait to Install Internet Explorer 8, Cable TV in Classrooms

Volume 4, Issue 2
UWF Considering Google Apps, Seeking Faculty and Staff Partners to Try Out Google Apps, Computer Lab Usage, Video Conferening; Scopia Desktop, Elluminate Use Increases 145%, Information Navigator Reports, Security Awareness, New Acting Help Desk Manager.

Volume 4, Issue 1
Protect UWF Data: Automatically Lock Your Computer, Beware of Social Security Numbers in Email, Recycling Hazardous IT Waste, Mac OS Available for University-Owned Computers, ArgoPrint Changes, New ITS Help Desk and Computer Lab Hours

Faculty Edition - Fall 2007
eDesktop Virtual Computer Lab, Administrative Video Conferencing, Elluminate Online Classroom, Computer Science Upgrades, Changes to Student Printing, Podcasting and Video Streaming, UWF’s Newest eClassrooms, Hi-Tech Classroom Enhancements, What You Need to Know About…

Volume 3, Issue 3
The Argus "eD" Tab is Now the "Software" Tab, New Software in eDesktop, Mac OS Available for University-Owned Computers, Microsoft Office Ultimate for Students, Microsoft Visio 2007 Added to the Microsoft Campus Agreement, McAfee Antivirus Software for Your Home Computer, New ITS Help Desk Hours, New Directory Tab in Argus, Discover New Ways to Engage Students, Welcome Our New Help Desk Manager

Volume 3, Issue 2
New Restrictions on the Use of Social Security Numbers, Ten Most Common Passwords, Is Your Work Computer at Risk for Spyware?, New Procedures for Requesting ArgoNet Accounts, Discounts on Home Computers

Volume 3, Issue 1
New IT Help Tab, Information Navigator, Route It, ArgoAir Signs, Classroom Technology Enhancements, Finding UWF Email in Your Junk Email Folder?, "What You Need to Know" Guides

Volume 2, Issue 4
Elluminate, Video Streaming, Internet Explorer 7 Security Warnings, New Training Workshops

Volume 2, Issue 2
Microsoft Software Upgrades, Academic Prices on Computers, New Tools for Getting Help, Daylight Savings Time, eDesktop

Volume 2, Issue 2
Fighting Spam at UWF, eLearning Upgrade and Outage, Continuing Education IT Courses

Volume 2, Issue 1
IT KnowledgeBase, Free McAfee VirusScan Software, Recovering Lost/Deleted Files, Banner Basics Training Now Online

Volume 1, Issue 5
Microsoft Work-at-Home Software, 12 New eClassrooms Coming Soon, New SunCom Reservationless Conferencing, Smartphone Recommendations

Volume 1, Issue 4
Three Days Until Exchange!, Preparing for Exchange Calendar, Going Up to Banner 7, New Banner Information Center, Change Your Email Display Name

Volume 1, Issue 3
Exchange Calendar, eClassroom Upgrades, New Banner Access Form, Server Registration, Support for Dell Computers

Volume 1, Issue 2
New ArgoMail, Password Security, Classroom Technology Training, Important eLearning Dates, Holiday Closures

Volume 1, Issue 1
Cyber-Security Awareness Month, ArgoAir Coverage Area, Tips and Tricks for Working at Home, ArgoMail Enhancements, Protecting Your PC from a Hurricane, Active Desktop

ITS Help Desk | Bldg. 79 | 11000 University Pkwy. | Pensacola, FL 32514 | (850) 474-2075 | Campus Map | Text Only