Hong Tran

Operations Services Director, Baptist Heart & Vascular Institute

Mentorship is important regardless of how old you are, whether you are giving mentorship or receiving mentorship from others.

What does being an operations services director mean to you?

My primary responsibility is to ensure our team and front-line clinicians have the right tools and resources to do their jobs. In addition, I work with our leadership team to define and implement strategies for the growth and development of the heart and vascular service line. What I am most proud of is our team’s ability to provide quality and innovative cardiovascular care in this community, where patients and family members are able to seek care right here at home.

Why are organizations like Big Brothers Big Sisters of Northwest Florida and Pensacola Young Professionals important to you?

I am very passionate about mentorship, which applies to both organizations. I wholeheartedly believe that mentorship can have a direct impact on anyone. I am an advocate of Big Brothers Big Sisters because I know how they positively impact the children in our community. Through my involvement with PYP, the organization has taught me how to become a better leader and build my professional network.

How has your time at UWF helped you get to where you are today?

UWF was such a great springboard for me. I met my future co-workers in the program. Outside of networking and connections to getting my first professional career, I was able to use and apply what I learned in both masters programs to my work environment. UWF provided me with the foundation to build a successful career. Go Argos!