Student Financial Services encompasses Student Fee Payments, Housing Payments, Fines and Penalty Payments, all other Miscellaneous Payments, Nautilus Card, Third Party Fee Billings, Fee Waivers, Tuition Loans, Delinquent Loans, Delinquent Housing, Delinquent Fee Tuition Loans, Delinquent VA Deferments, Delinquent Federal Loans, Financial Aid, all other Delinquent Accounts.

Cashier’s Office Hours: 8:15 am. – 4:45 p.m., Monday – Friday (CST)

Telephone Number: (850) 474-3110
Fax Number: (850) 474-2320

Fall 2009 Due Dates
Terms A & B Fee Payment Deadline:Friday, 8/28/09
Term C Fee Payment Deadline: Thursday, 10/22/09

Due Dates
Tuition Loan Payments - Term A: 10/16/09, Term B: 09/18/09,
Term C: 11/12/09
Short Term Loan Payments - Term A: 11/13/09, Term B: 09/25/09,
Term C: 11/25/09

Florida Prepaid - Florida Prepaid is not financial aid. Rather, it is a third party billing plan, and as such is processed by the Cashiers Office in Student Financial Services. Florida Prepaid participants are automatically downloaded from the Florida Prepaid Website by cashiering staff. The default billing is tuition only. Billing to Florida Prepaid is automatic based on the number of credit hours a student is enrolled in each semester and the number of available Prepaid hours. Any portion of the student’s account balance not covered by Florida Prepaid or other financial aid must be paid by the fee payment date to avoid a $100.00 late payment fee.

If you do not want Florida Prepaid to be billed for a particular semester, you must contact the Cashier’s Office prior to the end of the drop and add period for that semester.

Third Party (Agency) Billing - Students whose tuition is being paid by a third party (other than Florida Prepaid) are required to submit an Authorization to Bill to the Cashier’s Office by the fee payment deadline. Any amount not covered by the agency must be paid by the student prior to the fee payment deadline. Students failing to pay the remaining balance will be assessed late fees and/or reinstatement fees.

Third Party billings must be reported in the financial aid application to accurately reflect financial resources or a financial aid over-award may occur. Financial aid over-awards are posted to the student’s account and must be repaid within a specified period of time.

Fee Waivers: In some instances, the university may apply third party payments prior to applying waivers. For questions, contact Linda Howard at lhoward@uwf.edu 474-2120.

Students are ultimately responsible for all tuition and fees. If the agency has not paid tuition and fees by the end of the semester, the student is required to pay all tuition and fees in full.

General Payment Information - Payments for fees may be made in person or by mail to the Cashier’s Office at 11000 University Parkway (Bldg 20E) Pensacola, FL 32514-5750.  A check or money order may be placed in the deposit drop box located outside of Bldg 20E. Students may pay with Visa, Master Card or American Express through their ARGUS account. Payments made online are subject to a $10.00 convenience fee.  The Cashier’s office accepts VISA, Master Card and American Express online via Argus but can no longer accept credit card payments via phone, fax or email.

Students with Florida Prepaid Plan will need to access their ARGUS account for any fee balances that are due.  Questions regarding Florida Prepaid Plans may be directed to the Cashier’s Office (Bldg 20E), by emailing cashier@uwf.edu or by phone (850) 474-3035.

For online payment of fees and other accounts receivable, deposits to or designation of Financial Aid funds to Nautilus Card, student parking decals, etc., please go to ARGUS.

To receive financial aid disbursements or any other university refunds, students must activate their HigherOne Account and choose a refund option. Be sure to keep your card in order to make future changes to your selection. There is a $20 replacement card fee. Higher One Customer Service: 1-800-815-1670, Mon. - Fri., 7:00 a.m. to 7:00 p.m. For additional information, call UWF Student Accounts at 850-474-3038
during standard business hours.

Activate your UWF Debit Card
How do I activate my card?

Consequences for non-payment of tuition and fees - Unless prior arrangements have been made, failure to pay tuition and fees by the designated fee payment deadlines for each semester/term will result in deletion of the student’s registration. As a courtesy, Student Financial Services attempts to notify students with an email prior to deletion. However, due dates for payment of tuition and fees are widely posted, and therefore, failure of the university to provide advance notification is not a basis for appeal. Students whose registration is deleted for non-payment of tuition and fees will not be able to attend class or receive grades.

Students whose registrations have been deleted for non-payment of tuition and fees may apply for reinstatement. A written appeal must be submitted to the Registrar’s Office. Reinstatement requires immediate payment of all tuition and fees plus a $100 late payment fee and a $100 late registration fee.

The University reserves the right to deny reinstatement when a demonstrated pattern of late payment over two or more semesters has occurred or for appropriate academic reasons.

IMPORTANT INFORMATION FOR STUDENTS WITH FINANCIAL AID, SCHOLARSHPS, FLORIDA PREPAID, AND/OR OTHER THIRD PARTY TUITION FUNDING:

Students with financial aid, scholarships, Florida Prepaid, or other third party tuition funding should not assume that failure to remit their portion of tuition and fees will result in deletion from courses. Financial aid and other tuition funding is applied to the student’s account at the end of the add/drop period, and the student remains liable for any remaining debt. Failure of the student to pay the remaining balance will not result in deletion of the student’s registration.

Likewise, students with financial aid, scholarships, Florida Prepaid, or other tuition funding who have registered and subsequently make a decision to not attend UWF must completely drop all courses by the end of the drop/add period of each semester to avoid fiscal responsibility. If the student does not drop all courses during the drop/add period, the tuition funding will be applied to the student’s account and the student will be held accountable for any remaining balance due. Again, failure of the student to pay the remaining balance will not result in deletion of the student’s registration.

Student Fiscal Responsibility - At the University of West Florida, it is the responsibility of the student to be aware of payment deadlines and policies, financial aid distribution policies, and debts owed. Students become responsible for tuition and fees upon registration for classes. Account information is available on-line via ARGUS. UWF does not mail invoices or statements of account.

If tuition and fees or other debts are not paid when due, Accounts Receivable (A/R) Holds will be placed on a student’s account, preventing future registration transactions, verification of official enrollment, and access to official academic transcripts. A/R Holds will not be removed until such debt is paid in full. Payments are applied to a student’s account in the sequence in which the debt was incurred.

Delinquent Accounts/Collections - According to Florida Statute 1010.03, each University is directed to exert every effort to collect all delinquent accounts, including the utilization of a collection agency and/or restricting the release of transcripts, diplomas and other University services. Any student account with a balance more than 90 days past due is deemed eligible to be sent to collections. Once a student account is placed with a collection agency, the account is assessed collection costs, which can run as high as 33.33% percent of the balance due.

Collection Holds - A collection hold will be placed on a student’s account once it is transferred to a collection agency. This collection hold will prevent future registration transactions, receipt of official transcripts and access to grades. The student must pay the balance in full in order to resume normal university activities.

Dishonored Checks - A dishonored check is a check payment returned unpaid by the bank to the University of West Florida. The University of West Florida automatically submits dishonored personal checks to the bank a second time. Students whose checks are again returned by the bank after the second submission will be notified in writing that restitution must be must be made within fifteen days for the amount of the check plus service charges and any applicable late fees. A personal check will not be accepted to replace a dishonored check. If restitution is not made, the check will be turned over to the state attorney’s office for collection. Students may also be subject to deletion of registration with fee liability.

The service charge is calculated based on the amount of the check as follows:

Up to $50.00------------------------$25.00 service charge
From $50.01 to $300.00--------------$30.00 service charge
From $300.01 to $800.00-------------$40.00 service charge
Greater than $800.00-----------------5% of check amount

The university will not accept a check as payment from any individual who has had two or more dishonored checks.

Note: Stopping payment on a check is the equivalent of a dishonored check.

 

Every effort has been made to ensure that the information on this web site is accurate. However, due to frequent changes in Federal and State regulations, and revisions to the University of West Florida operating policies, the information is subject to change without notice.