Last reviewed/updated 03/28/2013
When are tuition and fees due?
The tuition payment deadline is the end of the first week of classes.
What happens if I don’t pay by my tuition and fees by the deadline?
You will be assessed a $100.00 late fee. Payments must be made in the cashier’s office, online or postmarked by the due date to avoid the late fee. If fees are not paid by the removal date, students will be deleted from class. In order to be reinstated, students must file an appeal with the Student Accounts Office. A reinstatement fee of $100.00 plus a late payment fee of $100.00 will be assessed to the student’s account.
How do I appeal a late payment or late registration fee?
You must complete a Fee Appeal form and submit it with all supporting documentation to the Fee Appeal Committee. Visit Student Accounts for more information.
Will I receive a bill in the mail?
No, the University of West Florida does not mail bills for tuition and fees. Students can access their MYUWF account to view their account balance.
How can I pay for my tuition and fees?
Students can pay online by going to the Account Balance App in MYUWF. Select the desired semester and then I would like to pay with my VISA, MASTERCARD, or American Express at this time.
Students may also come to the Cashier’s Office and pay with cash, check, money order or credit card.
A check or money order may be placed in the deposit drop box located outside Building 20E.
Payments may also be made by mail with check or money order. Mail to:
University of West Florida
Cashier’s Office, Bldg 20E
11000 University Parkway
Pensacola, FL 32514-5750
To protect Cardholder information, UWF does not accept credit card payments via phone, fax, or e-mail.
What if I have financial aid to pay my tuition?
Financial aid that has been awarded and does not have any holds will be released and applied toward tuition, housing, meal plans and bookstore charges on the student’s account. If the student owes over and above the amount of financial aid, the student must pay the difference by the due date or incur any applicable late fees.
What if I have a private loan to pay my tuition?
The private loan funds must be received in UWF’s bank account by the fee payment deadline and be enough to cover all tuition and fees or the student will be assessed the late fee.
What if I have a question about my financial aid?
If your question is regarding financial aid eligibility or financial aid awards, please contact the Financial Aid Office at (850) 474-2400. If your question is regarding the disbursement of your aid, contact Student Accounts at (850) 474-3037.
When will I receive my financial aid?
Student Financial Services strives to have all eligible aid sent to Higher One by the end of the second week of classes.
What is Higher One?
Higher One is the University’s Refund Management Partner. Visit UWF Higher One Debit Card for more information.
Why do I have to have a Higher One Card?
All financial aid disbursements or any other University refunds (except refunds for payments made by a credit card) are sent to Higher One for disbursement via the student’s chosen refund option. Once you receive a UWF Debit card, you can either activate it or chose to have Higher One wire (via ACH) refunds to your own bank account.
I chose to have my financial aid deposited on my UWF Debit Card. Can you tell me my balance?
No. UWF staff does not have access to your debit card and cannot see balances. You can view UWF refunds sent to Higher One on your receipt history in MyUWF.
I need to purchase books with my financial aid. What can I do?
Students who have excess financial aid are eligible for the UWF Bookstore Deferment program. This program allows students to charge up to $600 (depending on the amount of excess aid) at the UWF Bookstore and the university will deduct that amount from your financial aid and pay the bookstore.
Why wasn't my private scholarship disbursed?
Most of the time it is because the funds have not been received at the university or the student needs to endorse the check made payable to the student and UWF before it can be deposited into the student’s account.
Where do private donors send scholarship checks?
Private scholarship checks should be sent to:
University of West Florida
Financial Aid, Bldg 18
Attn: Georganne Major
11000 University Parkway
Pensacola, FL 32514-5750
How do I use my Florida Prepaid?
The university has an automatic system to see if you are a Florida Prepaid participant and will apply this toward your classes.
Why doesn't my Florida Prepaid pay all of my tuition?
There are two types of Florida Prepaid: the standard Florida Prepaid plan which does not pay local fees and the 100% Florida Prepaid plan which does pay local fees. Neither Florida Prepaid plan pays material and supply fees, online fees, the transportation fee, or the technology fee. Students must pay the balance due after Florida Prepaid has been applied or be assessed the late fee.
How do I know which Florida Prepaid Plan I have?
You can tell which plan you have by checking your Florida Prepaid ID card. If it does not mention local fees, you have the standard plan.
What should I do if I don’t want to use Florida Prepaid this semester?
You will need to contact the UWF Cashier’s Office at (850) 474-3033 and inform the billing specialist not to apply your Florida Prepaid to your billing.
Can I make payments on my tuition bill?
The only option available is the Tuition Loan Program which is available to students who do not have financial aid. Otherwise, the university does not accept partial payments on tuition.
What is the Tuition Loan Program (TLP)?
Eligible students may pay tuition and fees in two equal installments. One-half of the total tuition and fees is payable by the fee payment deadline and the remainder is deferred until mid semester. There is a $15.00 service charge and applications are available through your MYUWF account and in the Student Accounts office in Building 20E. Students must stay in good financial standing with the university or risk losing eligibility for the TLP program. Contact Student Accounts at (850) 474-3037.
What is the Short Term Loan (STL) Program?
Emergency Short Term Loans are available for students in good financial standing up to $500.00. Applications must be made online through your MYUWF account. Contact Audrey Liss at (850) 474-3038.
How long does it take for fee refunds to be processed after courses have been dropped?
Refunds are reimbursed approximately 3 to 4 weeks from the fee payment deadline. Payments made by credit card will be credited back to the card. All other refunds will be sent to Higher One and disbursed via your chosen refund method.
How can I purchase a parking decal?
Decals can be purchased online in MYUWF or in person at the Cashier’s office. Anyone parking on campus must have a parking decal displayed either on the back driver side window or a hang tag displayed on the rear view mirror.
I received a parking ticket. When do I have to pay it?
Parking tickets are due upon receipt.
What if I want to appeal a parking ticket?
Parking and Transportation Services handles appeals for parking tickets. Visit UWF Parking for more information.
I have a HOLD on my account? Who do I contact to resolve this?
If you have a financial hold on your account, you will not be able to register, receive transcripts or a diploma. You may contact Student Accounts to discuss your hold. Contact Student Accounts at 850-474-3037.
I am a new student. Do I have to be registered for classes before I can get a Nautilus ID Card?
Where do I get a Nautilus Card?
Students pay for their Nautilus card in the Cashier's Office (Bldg 20E) and then take the receipt next door (Bldg 20W) to the Nautilus Card Office, where Nautilus ID's are made.
An agency pays my tuition costs. What do I need to provide and where should I sent it?
UWF must have a contract with the agency and you must provide an authorization form to the Cashier's Office prior to the fee payment deadline or you will be assessed a $100 late payment fee.
I have a question regarding my residency status and the out of state tuition. Whom should I contact?
Tuition rates are based on your residency status. Residency status is handled by the Admissions Office. You can contact the Admissions Office.