Frequently Asked Questions
Click on the links below to get answers to the most Frequently Asked Questions. If your question isn't listed, please call or come by Student Health Services.
What are your hours?
Student Health Services (SHS) is open from 8 a.m.-5 p.m. Monday-Friday. If you need medical care when SHS is closed, please see Local Resources.
Are appointments required to be seen at SHS?
Yes. Please call SHS at 850-474-2172 and select option 1. A receptionist will assist you in scheduling an appointment.
How much do services cost?
Provider visits are covered by the student health fee; however, there are nominal charges for other services, including facility-administered medications, labs, vaccines and certain procedures (pap smears, nebulizer treatments, etc.). We accept Visa, Mastercard and American Express.
Do you have women's health services?
Yes. We provide women’s health services including well woman exam visits, contraception, pap smears, and testing & treatment for sexually transmitted infections.
Do you have dermatologists or dentists there?
No. We do not have specialists, but we can provide primary care evaluation and refer as needed. We do not have dental services.
Do you give out medicines?
No. We do not dispense medications. Certain medications are stocked in-house and administered on-site by licensed nurses on the order of our medical providers. For most patients, prescriptions are sent electronically to the local pharmacy of the patient's choice.
What is Plan B? Is it hard to get?
Plan B is the “morning after pill”. It is taken within 72 hours of unprotected sex to prevent an unplanned pregnancy. It is not available at SHS, but is available over the counter at most local pharmacies.
Do you test for STDs?
Yes, and our prices are very reasonable. Appointments are required.
Do you have condoms?
Yes, they are located in the SHS waiting area, in the first-floor restrooms in Building 960, and in condom machines located in the restrooms of these locations:
- Argo Galley, Building 22
- Pace Library, Building 32 (first floor)
- SAIL Lab, Building 79
- Health, Leisure and Sports Center, Building 72
- Wellness Services, Building 960, (upstairs, Suite 200B)
Do you draw blood?
Yes. We draw blood for routine labs ordered at SHS.
Do you provide allergy shots?
Yes, SHS can administer allergy injections. Please call (850) 474-2172 for more information.
Do you have vaccines available?
Yes. We have vaccines. Please visit our UWF Immunization Policy page for specific information regarding what is required and available.
Do you test for ADD or prescribe medications for ADD?
We refer students to Counseling and Psychological Services OLD for evaluation and treatment of this condition.
Can you get antidepressants at SHS?
Students requiring medications for depression are generally referred to Counseling and Psychological Services OLD.
Do you make house calls?
No. Please call 911 in an emergency situation.
Do you have doctor's notes for classes missed due to illness?
No. Students can request a “walk out statement” that provides proof of the visit. Students who are ill (and contagious) should not attend class. Students are encouraged to discuss absences with their Professor or Academic Advisor.
Do you take outside insurance?
No, however, student health fees cover the provider visit, and our other services are reasonably priced. SHS can provide you with a receipt for insurance reimbursement purposes as requested.
Where can I find health insurance information?
Do you have pregnancy tests?
Yes. We offer inexpensive urine or blood pregnancy tests.
Do you have a lab?
We draw blood and send it to an outside lab for testing, and we perform limited on-site testing.
Do you do X-rays?
No, but we can write an order referring you to a local radiology center.
Do you have pregnancy referral services?
Yes. We can assist students with family planning options.
Do you have HIV testing?
Yes. We draw blood for this test and send it to a local lab.
Do you provide stitches or other wound care?
Our providers can evaluate a laceration to determine whether sutures are needed. Depending on site/severity, we may be able to provide sutures. We also remove sutures and staples.
Do you take walk-ins?
Students are seen by appointment. Patients with urgent needs are referred appropriately if a same-day appointment is not available.
Is your staff licensed?
Yes. Members of our staff are professionally licensed as Registered Nurses, LPNs, Advanced Registered Nurse Practitioners or Medical Doctors.
How long is an average appointment?
An average appointment is 20 minutes. Well-woman visits and STI appiontments are scheduled for 40 minutes because of testing/treatment requirements.
Do my parents have access to my medical information?
No. We only provide your medical information to your parents with your written consent if you are 18 or older.