Training and Outreach Services
UWF Continuing Education is excited to offer training for corporate and non-profit organizations. Through active learning and engaging programming, your employees will acquire skills that can be immediately incorporated into their day-to-day work.
In today's competitive business environment, a highly skilled workforce is an organization's greatest asset. UWF Training and Outreach Services programs are customized to align with the needs and desired outcomes of each organization we serve. Get the most for your training dollar with our established brand of quality content, knowledgeable faculty and industry-experienced instructors. Together, we will help you identify the most appropriate (and fun!) training solutions to benefit your employees and organization.
Custom Training Program Options
By customizing training to help meet your organizational goals, you can ensure that everyone on your team shares a common vision about specific technologies and business processes. Everything from content to location, day of the week to frequency is at your discretion.
Know you need training but aren’t sure exactly what type?
We can help! Our needs assessment will help your organization identify skills gaps and training needs. Assessments include:
- Focused and collaborative discussions with employees about needed skills.
- Identifying skills gaps and areas requiring training.
- Consensus on the key challenges the organization faces in addition to desired outcomes from a customized training program.
Complete this form to provide us with the initial information needed to customize training for your organization.
Current Training Series
UWF Continuing Education's Training and Outreach Services programs engage your team with active learning experiences that enables them to develop leadership skills, build team cohesion and increase effectiveness in day-to-day tasks. Bring UWF’s educational expertise in active learning directly to your employees with these relevant and captivating programs.
Unlock the Key to Success: Understand Your Personality with Myers Briggs
Dates: Individually Scheduled Events
The Myers Briggs Personality Indicator (MBTI) is the most widely used personality assessment in the world. This assessment helps individuals gain insight and about how their personality impacts decision making, work style and relationships with others. Workshop participants will learn about the different dimensions of personality and how to appreciate individual differences. This understanding can lead to greater productivity and communication while reducing conflict. The MBTI has proven effective for team building, relationship counseling, career development and leadership development. This course can be offered alone or is combined with the Culinary Team Building for a fun event to experience how different personalities work together to achieve the goal of creating a delicious meal.
Culinary Team Building
Dates: Individually Scheduled Events
Immerse your team in a unique learning experience that will build creativity, enhance problem solving skills and strengthen group dynamics. Culinary Team Building is an active learning event for your team to learn more about one another through the experience of cooking a meal together. Under the guidance of a UWF expert in personality testing, participants will take the Myers Briggs Personality Indicator Assessment. Those results will be used to divide the group into teams that will bring their personalities into the rich experience of a busy kitchen in order to prepare a meal. Our professional chef will guide the teams through the cooking process to meet the mealtime deadline. Once the meal is prepared, the team can enjoy the fruits of their labor together while debriefing the experience and determining how the insights gained can relate to their everyday work.
Customer Service Training
The Customer Service Training Series provides a turn-key solution to deliver cutting-edge customer service training to staff. The curriculum ensures training on up-to-date customer service knowledge and skills for all participants. Curricular topics and learning outcomes include core customer service principles, customer awareness, and customer service fundamentals. Each workshop includes active learning activities, training, and role-playing in order to develop the necessary skills need for staff to deliver superior customer service to internal and external customers.
The curriculum is designed to meet the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) instructional design framework and will be used to ensure quality content.
Each workshop will be 8-12nn with 2 topics per workshop.
Event Design Workshop
Achieve clarity around your next event by recognizing how to create value and measure success through behavior change. Event Design is a proven process based on experience, experiments and expertise. Participating in an Event Design workshop will help you achieve a new level of detail in your event planning and ensure the outcomes of your events meet your goals. Based on the idea of recognizing needs and changing behavior, the Event Design Workshop empowers your team to design and deliver innovative events. The comprehensive step-by-step process leads your team to identify objectives, uncover new opportunities and innovatively deliver on expectations.
Leadership Friday Series
Dates: September 20, 2019 through April 17, 2020 at 8:30 a.m. - 11:30 a.m.
The Leadership Friday Series presented by the University of West Florida allows employers to further develop members of their leadership team or begin developing those with strong leadership potential. The Leadership Friday Series features seven sessions. Each 3-hour session features workshops covering two main leadership topics. Workshops are facilitated by nationally recognized UWF faculty members Athena du Pré, Ph.D., and Jane Halonen, Ph.D. From time management practices to diversity and working well with others, sessions provide tactics to optimize desirable workplace outcomes. This series allows individuals across all industries with varying levels of experience to develop flexible, situational approaches that empower team members.
Registration is $1,800 per seat for the entire series. For each full price seat purchased, an additional seat can be purchased at a 25 percent discount. Purchased seats are yours to fill; send specific employees to the entire series or divide the sessions across different team members.
Project Management Professional (PMP) Prep Course
Classroom Dates: Sept. 30 - Oct. 4, 2019
Schedule: Mon. - Wed., 8:00 a.m. - 6 p.m. and Thurs. - Fri., Online.
This course prepares participants to take the Project Management Professional exam while satisfying the 35-contact hours of project management education requirement for exam qualification. Participants also earn 36 Professional Development Units (PDUs) upon course completion. Tuition discounts available for employers who enroll 3 or more individuals from their organization.
Online Skill Development Courses
Our online six-week skill development course options provide employees the essential business and technical training needed to reach your organizational goals. New courses begin monthly.
UWF is a Leader in Workforce Training
UWF is proud to maintain a long-trusted and established brand of quality workforce training. Current and past partnerships include:
- Eastman Chemical
- Escambia County Board of County Commissioners
- Gulf Power Company
- Pen Air Federal Credit Union
- The Economic Development Council of Okaloosa County
- The Workforce Board of Okaloosa and Walton Counties
- The Department of Children and Families
- Florida's Great Northwest
- White-Wilson Medical Center
For more information about Training and Outreach Services, contact: