CompTIA A+ Online
The CompTIA™ A+ Certification is a critical first step in opening the door to your IT career. Throughout this program, you will learn the essential skills needed to start a career working within the industry.
CompTIA™ A+ Certification is vendor neutral and internationally recognized, giving you a competitive advantage no matter what country you're working in and what hardware you're working with.
Upon completion of the program, you will be given vouchers to take two CompTIA™ certifying exams.
What Will I Learn?
Throughout this program, you'll study the fundamentals of information technology, including hardware and PC support. You'll build practical job skills that enable you to install, maintain, and troubleshoot devices, as well as establish a foundation of security knowledge and customer service skills.
Along with learning the fundamentals, you'll study network installation and configuration, as well as network security and the basics of excelling as an entry-level IT technician.
To gain further understanding, you will be able to practice the concepts being taught, using interactive virtual software.
Possible Careers Include…
Field Service Technician
IT Support Specialist
IT Support Administrator
Prerequisite: Work experience in computer support + pass preliminary UWF IT Academy pre-test or complete Introduction to PC Troubleshooting
This program will prepare you for CompTIA A+ certification. You can earn this certification after you pass two exams. The CompTIA A+ Certification Exam 220-901, covers the foundational hardware knowledge a PC support technician should know. The CompTIA A+ Certification Exam 220-902 covers the operating system, virtualization, mobile device management and hardware troubleshooting skills. Upon successful completion of this program, you will receive exam vouchers for both 220-901 and 220-902 at no additional cost.
CT-007 CompTIA A+ Exam 220-901
This part of the program prepares you for the CompTIA 220-901 certification exam and builds practical job skills for computer hardware and operating systems. These skills include the installation, maintenance, and troubleshooting of common devices such as desktops, laptops, network and wireless devices, printers, and monitors. You’ll master the installation and troubleshooting of common components such as CPUs, memory, disks, power supplies, and expansion cards, as well as gain valuable practical knowledge of security concepts, customer service, and business processes.
CT-007 CompTIA A+ Exam 220-902
This section of the program will prepare you for the CompTIA 220-902 exam. You will learn to install, configure, and troubleshoot networks, troubleshoot security, configure and manage a virtualized environment, manage mobile devices and troubleshoot hardware. These are the skills expected of an entry-level IT technician who will have a high level of interaction with clients.
Upon registering, you're given an initial six months to complete this program. Should you need more time beyond the six months, an extension of three months is available with a fee of $225.
CompTIA A+ (220-901)
- Tools, Cases and Basic Components
- Hardware and Personal Safety
- MSDS Documentation
- Environmental Factors
- Maintenance Procedures
- Motherboard Form Factors and Components
- Chipsets and the Bus
- BIOS and the CMOS
- The Boot Process
- Input, Output and Multimedia Devices
- Device Cables and Connectors
- Physical Interface Connections
- Wireless Device Connections
- Expansion Cards
- Display Types and Technologies
- Display Cables and Connectors
- Designing Custom Computer Systems
- Storage Devices
- Network Types
- Network Devices
- Network Tools
- Network Protocols and Ports
- Wireless Technologies and Standards
- Professionalism in the Workplace
- Dealing with Prohibited Content / Activity
CompTIA A+ (220-902)
- Operating System Overview
- Operating System Installation
- Partitioning and Formatting Disks
- Operating System Upgrades
- Transferring Files
- Windows Features and Control Panel Utilities
- Administrative Tools
- Disk Management
- Preventative Maintenance
- Backup and Restore
- Windows Recovery Console
- Configure Networking
- Remote Desktop Connections
- TCP/IP Command Line Utilities
- Physical and Digital Security
- Data Destruction and Disposal
- Firewall Settings
- User and Group Management
- User Authentication
- File and Folder Permissions and Management
- Security Policy
- Wired and Wireless Network Security
- Troubleshooting Security
- Troubleshooting Theory
- Operating System Diagnostics and Troubleshooting
- Recovery Console
- MSCONFIG, Task Manager and the Run Line
- Troubleshooting Internal Components
- Troubleshooting Hard Drives
- Troubleshooting Video Issues
- Troubleshooting Laptops
- Troubleshooting Printers
- Troubleshoot Wired and Wireless Networks
- Mobile Computing Concepts
- Android vs. iOS
- Mobile Networking and Security
- Tablets versus Laptops
- Synchronizing Mobile Devices
This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers.
This program can be taken on either a Mac or a PC. You'll need to have e-mail capabilities.
Adobe Flash Player and Adobe Acrobat Reader are required for this course.
Note: All elements, except the Online Lab System, are available on Mac computers. Instructors will assist students in setting up a home virtual lab system.
You will receive a copy of CompTIA A+ Complete Study Guide: Exams 220-801 and 220-802, Sybex upon registration.
To enroll in this program, you should have basic knowledge of computer hardware and operating systems—for example, how to power up and log on to a machine, how to use a mouse and keyboard, and basic Microsoft Windows navigation skills.
This program is for you if you're interested in pursuing a career in information technology, specifically related to PC technology. This program will prepare you obtain a CompTIA A+ Certification designation. After completing the program, you're encouraged to set up your own exam dates and times at a testing center close to you. An exam voucher is included in the cost of tuition.
Frequently Asked Questions
1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment. You can start and finish the program at your own pace. When you register for a program, you are given 6 months to complete the program. If you need more time, you may request a three month extension for a fee of $225.
3. Do I have to buy additional materials?
All materials you need for the program are included. The cost of materials is covered by your tuition. ed2go ships all materials via UPS ground service upon registration. However, please note that we do not provide computer hardware as part of your course. We will assist you in seeking out free hardware components and trial editions of software applications to assist you in completing your applied activities.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion. You will also receive a voucher for both the CompTIA A+ 220-801 and 220-802 certification exams.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
9. How do I do the applied labs if I don't have equipment?
The majority of labs can be done using the online lab system. A lab scheduling link is included.
10. Can I use a Mac?
All elements of the course can be done on a MAC except for online labs, but instructors will assist you in setting up a home lab environment using virtualization software.
11. How can I get more information about the program?
12. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
13. Do the CompTIA programs get me prepared for actual certification?
The ed2go CompTIA Online Training Programs give you the training for the exam. Once you complete your online program work, you can move forward to take the certification exam. CompTIA certification testing is administered by third-party vendors such as Prometric and Virtual University Enterprises (VUE), two leading providers of technology-based testing. Both offer a network of computer-based testing centers with thousands of locations worldwide. An exam voucher is included in the cost of tuition.
Computer Support Specialists - Employment & Education
More support services will be needed as organizations upgrade their computer equipment and software. Computer support staff will be needed to respond to the installation and repair requirements of increasingly complex computer equipment and software. Employment growth may also come from increasing demand for IT support services from healthcare industries. This field is expected to greatly increase its use of IT, and support services will be crucial to keep everything running properly.
|Job Outlook:||12% (Faster than average)|
|Number of jobs, 2014:||766,900|
|Median pay (May 2016):||$52,160 per year|
|Source: July 20, 2017|