Technology Systems Support Certificate

With a Technology Systems Support (TSS) Certificate, you can be a network, telecommunications, and instructional systems support specialist in a wide variety of organizations. The TSS Certificate, combined with an A.A. or A.S. degree, meets the educational requirements for many of the technology-related job classes found in the State of Florida Career Service Classification Plan and the Bureau of Labor Statistics' Standard Occupation Classification.

Program Description

Students interested in this certificate must possess basic computer skills (e.g., word processing, presentation tool, and Internet skills) and the ability to complete a university-level distance learning course. As you work toward your Technology Systems Support (TSS) Certificate, you will develop skills needed to work effectively in telecommunications and networking operations:

  • Matching appropriate network and telecommunications systems to organization and application requirements
  • Producing system designs that efficiently meet application specifications
  • Developing Web sites that focus on production methods and management practices oriented toward large-scale systems and reusable resources
  • Developing implementation plans for network and telecommunications systems and services using strategies and methods that are cost efficient and scalable
  • Determining instructional or training activities that align to technological tools objectives

The TSS Certificate is an 18-hour online program. The program includes five courses (see the UWF Online Catalog for more information):

  • Technology Tools: Site-based Educational Networks
  • Education & Training Technical Support
  • Distance Education Technologies
  • Web Environments for Learning and Information
  • Information Engineering Technology

Online delivery enables you to take courses in your timeframe—on your schedule. It is possible to complete all program requirements in two to four semesters.

Online degrees may not be available in all states. If you are an out-of-state student, please review our State Authorization Status to confirm that the program is available in your state.

Program Course Plan

EME 3402

Information Technology Implementation Case Studies


EME 3406

Web Presence Deployment Strategies


EME 4454

Technology Systems Implementation Strategies


EME 4622

Technology Systems Operations: Management Strategies


EME 4627

Technology Systems Operations: Architectures and Components


Total Hours


For more information, please see the course catalog.


Jonathan Hovell, M.B.A.
Phone: (850) 474-2925